Customer Service Representative

LHH Recruitment Solutions is seeking a Customer Service Representative for our Logistics client in the Nashville, TN area. In this role, you’ll act as a key point of contact supporting customers and internal teams to ensure orders are processed accurately and delivered on time.

Nashville, TN | Temp to Hire | $23–$24/hour

What You’ll Do

• Support order processing and coordinate delivery timelines
• Serve as a primary point of contact for customer inquiries and updates
• Research product availability, pricing, and order details within internal systems
• Process order changes, returns, and shipment updates as needed
• Partner with internal departments to resolve issues and ensure timely fulfillment
• Review orders for accuracy and maintain detailed records in company systems
• Identify opportunities to improve processes and enhance customer experience

What You Bring

• 2+ years of customer service, order management, or logistics experience
• Experience working in a high-volume environment
• Strong attention to detail and ability to multitask
• Proficiency in Microsoft Office
• Strong communication and problem-solving skills
• Comfortable learning product or technical information
• Positive attitude with a customer-first mindset