JDE Business Analyst

Job Description

Job Description

We are looking for a JDE Business Analyst to join a manufacturing organization in Harvey, Illinois on a Contract basis. This role supports day-to-day JD Edwards EnterpriseOne Manufacturing operations by addressing user needs, improving process efficiency, and helping business teams work through system-related challenges. The ideal candidate brings strong functional knowledge of manufacturing workflows, communicates effectively with stakeholders, and can contribute to both production support and ongoing enhancements.

Responsibilities:
• Act as the lead functional contact for JD Edwards EnterpriseOne Manufacturing users, providing timely guidance and issue resolution.
• Work through open support requests related to manufacturing operations, coordinating with users and internal teams to bring issues to closure.
• Analyze recurring problems, identify underlying causes, and recommend or implement effective solutions.
• Confirm, document, and complete support cases while maintaining a high standard of service for business users.
• Support core manufacturing functions within JD Edwards, including item and production data, inventory activity, and associated business processes.
• Participate in system improvements by assisting with testing, enhancements, and functional project work.
• Gather business needs and help translate them into practical system solutions in partnership with cross-functional teams.
• Collaborate with stakeholders across manufacturing, supply chain, procurement, warehousing, distribution, finance, and operations to support business objectives.
• Develop and maintain process documentation, training resources, and user-facing guidance materials.
• Contribute to initiatives that streamline workflows and strengthen overall manufacturing process performance.• Hands-on experience supporting JD Edwards EnterpriseOne Manufacturing in a functional business analyst or similar role.
• Strong understanding of manufacturing business processes, with additional exposure to procurement considered beneficial.
• Proven ability to troubleshoot system issues, assess business impact, and drive resolution independently.
• Experience working directly with end users and business stakeholders in a support-oriented environment.
• Ability to gather requirements, perform gap analysis, and assist with solution design for process and system improvements.
• Strong written and verbal communication skills, including the ability to produce clear documentation and training materials.
• Familiarity with testing support, enhancement activities, and cross-functional collaboration in a manufacturing setting.
• Background using business analysis skills within structured delivery environments such as Agile Scrum is a plus.