Quality Manager

Job DescriptionAbout the Role:The Quality Manager is accountable for those activities which have a bearing on product integrity and reliability through specific policies and procedures consistent with the overall objective of delivering products of the highest possible quality. YourResponsibilities:Reports on the performance of the Quality System to management for review and as a basis for improvement of the Quality SystemInteracts with supply base ensuring the quality of product and service meets or exceeds the requirements of WabashDevelops, directs, and supports the Quality Department associates including weld techniciansAssists in the development of the Production TeamsParticipates in the development of work instructionsMaintains customer contactDevelops and maintains an internal auditing systemParticipates in the Customer Quality Systems Audits and the development of corrective action plans for deficient areasInvestigates and reports on all customer complaints and concernsTracks plant quality and warranty metrics and reports to plant management on a regular basisManages and maintains quality databases and systems Defines and executes long-term quality system strategyDetailed warranty engagement including customer interaction & action plans to improve performanceDrives continuous improvement within operations through real time process control and lean manufacturing techniquesProvides vision and leads efforts on data collection to ensure shop floor process effectivenessInfluences design to drive process capabilityOther duties as assignedLet's Talk About Your Qualifications:Bachelor's degree in engineering, manufacturing, or related field.​Knowledge of production processes, quality control concepts, lean manufacturing and other techniques for maximizing the effective manufacture of goodsKnowledge of business and management principles involved in strategic planning, allocation of resources and coordination of personnelKnowledge/understanding GMAW production welding process and methods Keeps up to date on professional/technical developmentsDevelops an appropriate depth of expertise in technical areasCreates an environment where no one tolerates complacencyEliminates roadblocks, barriers, and inefficienciesUses metrics and performance measures to track progressRedesigns systems and processes to increase effectivenessQuickly embraces new technology to increase capabilitiesDrives rigorous internal and external benchmarking of performanceCommunicates high performance standards5 to 10 years related manufacturing experience -- automotive, heavy equipment, OEM manufacturers5 years management or supervisory experienceManagement of ISO 9001:2008 CQE, CQM certification desiredCWI certification desiredMeets commitments to internal and external customersContinually searches for ways to improve customer serviceSeeks and uses feedback from customers Focuses the organization on efforts that add significant value to customersConsistently drives for increased responsiveness to meeting and anticipating customer needsDelivers on commitmentsShows consistency between words and actionsMakes sound decisions in a timely manner and despite ambiguityMakes tough, unpopular decisions when necessaryConsiders the perspectives of others when making decisionsTreats people fairly and with respectValues differences in experience and perspective in the organization's talent baseConveys trust in people's competence to do their jobsFosters an environment with high morale in which individuals and teams are accountable for their own successIs a credible technical leaderSupports the development of technical excellence in othersIs willing to try novel approaches to solve technical problemsLeadership Attributes:At Wabash, we pride ourselves on being empowering, and there are some things we feel very strongly about:Embrace Diversity and Inclusion -- Solicit and respect the input of others, celebrate differences, and strive for transparency and inclusivenessSeek to Listen -- Actively listen to reach the best solution and make the strongest decisionsAlways Learn -- Strive to improve; do not quit or settle for the status quoBe Authentic -- Demonstrate honesty, incredible energy, and grit in everything you doWin Together -- Collaborate, seek alignment, and excel at cross-group communication to success as one team and One WabashJoin us in turning ideas into world-changing realities. Curate and build your high-impact professional career at Wabash!Affirmative Action/EEO Statement:Wabash is committed to providing equal employment opportunity for its associates and applicants without regard to race, color, religion, sex, age, national origin, veteran status, disability, or other protected class or activity under federal, state, or local law. All employment decisions must be based on neutral, legitimate criteria. All employment policies and rules shall be applied equally to similarly situated associates.#LI-Onsite#LI-RM1Job DetailsJob Type: Full-timeCategory: QualitySalaried: Salaried