Front Office Manager
C Usa
This is a high-visibility role in the center of it all. You run the lobby of a busy downtown hotel where business travelers, groups, and leisure guests move through all day and night. You make sure every arrival is smooth, every issue is handled, and every guest leaves with a clear impression of quality.
What you will do
Lead the front desk team
Deliver fast, clean check-ins and check-outs during all shifts
Handle guest issues on the spot and close the loop
Anticipate needs and act before problems develop
Manage VIP arrivals, groups, and special requests
Monitor guest satisfaction scores and online reviews daily
Coach team members in real time on service and communication
Maintain a professional, organized, and guest-ready lobby
Coordinate closely with housekeeping and maintenance to keep rooms ready
Ensure accurate billing, clean folios, and proper cash handling
Service expectations
Strong guest engagement at the desk and in the lobby
Immediate ownership of guest concerns
Consistent recognition of loyalty and repeat guests
Proactive service recovery before escalation
What you bring
At least 1 year in a leadership role
Full-service hotel experience preferred
Strong guest service mindset and presence
Ability to stay calm and decisive under pressure
Experience with PMS systems
Clear communication and team leadership skills
Compensation and benefits
Competitive salary based on experience
Growth opportunities within the company
Why this role matters
The front office shapes the guest experience. When it runs well, the entire hotel performs better. You will set that standard every day.
CUSA LLC is a nationally recognized Hospitality and Property Management Company, and we are seeking an individual to assist with the day to day management of the operations at the Holiday Inn Downtown Memphis.
This position at the hotel will support the General Manager in all aspects of the operations and be able to oversee the office in the Mangers absence. Applicants should have experience in management and/or operational oversight and hotel management experience is a plus.
Please apply online or in person at the hotel.
$17 - $23 per hour
Job Summary: We are looking for a Front Office Manager to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring...SuggestedLocal areaShift work- Front Office Manager Job Summary: The Grand Gateway Hotel is seeking a highly organized and experienced Front Office Manager to join our team. The Front Office Manager will be responsible for overseeing the day-to-day operations of the front desk, managing a team of front...SuggestedFull timeWork at officeFlexible hoursNight shift
- ...Position: Front Office Manager Reports To: General Manager Purpose of the Position: To oversee the responsibilities and direct the work of the Guest Service Agents, PBX Operators and Concierge Attendants to ensure professional and competent service...SuggestedFull timeLocal areaNight shift
- The Front Office Manager is responsible for assisting the Director of Operations while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Responsibilities *...SuggestedFull timeLocal areaFlexible hoursShift work
- The Front Office Manager is a key leader in delivering exceptional guest experiences. This role upholds and models the company’s values, fostering a culture of collaboration, intuitive service, and trans-local hospitality. The manager leads the front desk team with...SuggestedFull timeLocal area
- ...Description Join Our Leadership Team! Four Points by Sheraton Tampa Airport Westshore, managed by StepStone Hospitality, is seeking an experienced, energetic, and hands-on Front Office Manager (FOM) to lead our Front Office team. We are looking for a hospitality...Full timeWork at officeLocal areaMonday to FridayFlexible hoursShift workNight shiftWeekend workAfternoon shiftEarly shiftWeekday work
$78k - $92k
...intuitive service, refined accommodations, and unforgettable guest experiences. We are seeking an experienced, service-driven Front Office Manager to lead the Front Desk, Concierge, Bell Services, Valet, Night Audit, and Lobby Ambassador teams. This hands-on leader sets...Full timeWork at officeFlexible hoursShift workNight shiftAfternoon shift- ...You Love Children and We'll LOVE You!!! We're currently hiring a talented, detail oriented, receptionists to work at the front desk in our unique schools!!! We have two receptionist positions open. The hours are 6:30am-3:30pm on the other position. At Growing...Full timePart timeCurrently hiringMonday to Friday
- ...The Front Office Manager is responsible for the management of all aspects of the Front Desk functions. This position will work shifts at the Front Desk and run the day-to-day operations to oversee guest service, resolve guest concerns, and train Front Desk Agents....Full timeContract workLocal areaFlexible hoursShift workNight shift
- ...Position: Front Office Manager Reports Directly to : Director of Front Office Reports Indirectly to : General Manager Supervises : Front Office Personnel Interfaces with : Guests, Team members, Security, Maintenance, Housekeepers. STATEMENT OF THE...Full timeFlexible hoursShift workAfternoon shift
- ...Description As our Front Office Manager , you will be involved with all aspects of the front office operations. You will be responsible for ensuring the overall success of the front desk, guest satisfaction, and product quality standards are being met or exceeded....Full timeLive inLocal areaFlexible hoursNight shift
$22 - $23.5 per hour
...Full-time Description Title: Front Office Manager Location: 1414 Park Street, Paso Robles, CA 93446 Schedule: Weekdays, 40 hours/week, Full-Time Practice Setting: Private Outpatient Practice Requirements: Graduation from high school or GED equivalent...Full timeContract workPrivate practiceWork at officeLocal areaWeekday work- Front Office Manager: Job Purpose: To maintain a high quality of services offered to guests through management of the functional areas of reservations, guest registration, bell services, telephone services and guest accounting so as to maintain established operational...Daily paidFull timeTemporary workNight shift
- Front Office Manager As the Front Office Manager, you will oversee all front desk operations, ensuring a smooth and welcoming experience for every guest. You’ll lead, train, and support the front desk team while managing scheduling, guest relations, and daily reports...Full timeContract workWork at officeLocal areaFlexible hoursAfternoon shift
$80k - $90k
...,000 USD Job Description Reporting to the Director of Front Office, responsibilities and essential job functions include but are... ...offer professional, friendly and engaging service Lead and manage all aspects of the Front Office department and ensure all service...Full timeWork at officeWorldwideShift work- ...Description The primary function of the Front Office Manager is to assist the hotel guests and attend to their needs while utilizing the highest possible level of service; thus, ensuring we are providing a welcoming and accommodating environment. The Front Office Manager...Full timeRelocationNight shiftWeekend work
- ...the world. Check out our top-rated restaurant, Spa and join our entrepreneurial, fun-spirited team! The Job As our Front Office Manager, you oversee the responsibilities of the Front Office and Concierge’s Department. Maintain high standards in all aspects of...Full timeFlexible hoursShift work
- ...optimal levels of guest satisfaction and repeat business. 3. Implement company programs and supervise the daily operations of the Front Desk to comply with SOPS and LSOPs, maximize revenues, and motivate associates to ensure an optimal level of quality service and...Full time
$80k - $85k
...world! ~ Ability to make a difference through our Corporate Social Responsibility activities Job Description As a Front Office Manager , you will be responsible for ensuring the highest level of guest service is offered through sustained standards at the...Full timePart timeWorldwideShift workNight shift$70k - $83k
...Full-time Description The Front Office Manager is responsible for leading the daily operations of the Front Office and Haus Experience team, ensuring exceptional service, operational excellence, and memorable guest and member experiences across all of the front...Full timePart timeLocal areaFlexible hoursNight shift- ...Front Office Manager – TPI Hospitality Location: Holiday Inn Maple Grove Position: Front Office Manager Shift: Full-time| Open Availability |Must be available Weekends and Holidays Salary: 50-60k Must have Hotel Experience! We all matter. We all make...Full timeShift workWeekend work
- ...exceptional guest experience? Do you have prior Front Desk experience? Are you a proven leader... ...leverage info from the hotel property management system is expected. # Ability to work... ...or computer keyboard. # General office equipment and cash register operation knowledge...Full timeWork at officeLocal areaFlexible hours
- ...KEY RESPONSIBILITIES Assists with overseeing the Front Office, Reservation,and Door, and Valet. Maintains resident confidence by... ...SYnXis reservations and add corporate client, Travel Agent, Sales Manager detail if necessary, along with verifying front desk is...Full timeWork at officeFlexible hoursShift workNight shiftDay shift
- ...JOB SUMMARY Oversee the daily operations of the Front Desk Department. Ensure that front desk and communications meet hotel... ...telecommunications, the following shift supervisor, and the Front Office Manager. · Ensure all necessary reports and forms are completed daily...Full timeWork at officeLocal areaMonday to FridayShift workWeekend work
$1,000 per month
...development of the room’s budget. Monitor and maintain the front office systems and equipment to ensure their optimum performance.... ...tracking system. Develop and implement controls for expense management. Utilize labor management tools to schedule and control labor...Full timeLocal areaRelocationFlexible hours- ...About the Role: This isn't your average front desk position its the digital heartbeat of a modern, people-driven organization. As the Remote Front Office Manager, you'll be the welcoming presence, the organizational backbone, and the strategic overseer of all things...Remote jobFull timeWork at officeWork from homeFlexible hours
- ...'s is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across... ...service is the top priority. Job Overview The Hotel Front Office Manager is responsible for overseeing all aspects of the...Full timeLocal areaFlexible hours
- ...Description The Front Office Manager is responsible for ensuring the operation of the Front Office in an attentive friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and...Full timeWork at officeNight shift
- Front Office Manager Department: Rooms Division Reports To: General Manager Position Summary Directly supervises all front office personnel and ensures proper completion of all front office duties. Oversees front desk, reservations, guest services, bookkeeping...Full timeShift workNight shift
- ...Company Description We are looking for a Front Office Manger to join our amazing Hoxton Team! The role is based within the property and works directly with the General Manager. The Hoxton, Downtown LA is nestled in LA's Downtown on buzzing Broadway. Once the LA...Full timeLocal areaShift workNight shiftDay shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Front Office Manager. Be the first to apply!

