Trainer

AI Coaching Simulation Designer

Payrate: $47.80 - $47.80/hr.

Key Responsibilities:

• Design AI Coaching Simulations Build interactive, scenario based simulations that replicate real field interactions, coaching conversations, and decision making moments.
• Develop AI Personalities & Coaching Logic Define coaching styles, feedback patterns, tone, and behavioral responses that align with brand standards and field expectations.
• Partner with Training & Field Leadership Collaborate with training managers, product experts, and field leaders to identify skill gaps, performance needs, and coaching opportunities.
• Create Conversation Flows & Decision Trees Write structured dialogue, branching logic, and adaptive feedback paths that allow the AI coach to respond intelligently to user choices.
• Integrate Product Knowledge & Sales Skills Ensure simulations accurately reflect current products, features, competitive positioning, and customer experience best practices.
• Test, Refine & Optimize AI Behavior Continuously evaluate simulation performance, user feedback, and coaching accuracy to improve realism and learning impact.
• Manage Content Updates & Versioning Maintain a roadmap for updating simulations as products evolve, new training priorities emerge, or field performance trends shift.
• Ensure Brand Alignment & Quality Uphold consistent voice, coaching standards, and training quality across all AI driven experiences.

Required Skills:

• Experience in Learning & Development, instructional design, or training program creation
• Strong understanding of field sales, retail operations, or customer experience
• Ability to write clear, natural dialogue and coaching feedback
• Familiarity with AI tools, conversational design, or simulation platforms
• Comfort working cross functionally with product, training, and field teams
• Creative problem solver with a passion for building innovative learning experiences

Preferred Qualifications:

• Experience designing AI chatbots, virtual coaches, or simulation based learning
• Background in consumer electronics, retail training, or technical product education
• Knowledge of behavior modeling, decision trees, or conversational UX
• Ability to translate complex product information into simple, coachable concepts

Top Skills:

• Artificial Intelligence
• Backend Development
• English

The typical base pay for this role across the U.S. is: $47.80 - $47.80/hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.

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