Senior Data Product Manager, Delivery Transformation

Role Description

We are looking for a Senior Data Product Manager to own the data foundation behind how ezCater fulfills and delivers catering orders. Fulfillment is one of the most data-rich and operationally complex parts of our business, spanning demand and capacity signals, partner and driver assignment, pickup and delivery execution, and the events and telemetry generated at every step across internal systems and external delivery partners.

This is a build-from-the-ground-up role on a new, senior-sponsored initiative. You will own the data asset for fulfillment as a product — the canonical model of the domain, the metrics architecture on top of it, and the governed data products and signals that power analytics and the models behind intelligent routing, risk scoring, and service-level decisions. You will own the “what and why,” with engineering and architecture owning the “how.”

You will work alongside a principal product lead for the overall initiative and a dedicated engineering team, and partner closely with delivery operations, analytics, data platform engineering, and data architecture. Your first job is to turn a complex operational domain into a clear, trusted, extensible data foundation that every downstream capability compounds on.

What You'll Do:

• Own the fulfillment data asset as a product.
• Define and continuously refine the vision and strategy for the fulfillment data domain.
• Own the canonical model and its evolution.
• Own the metrics architecture.
• Build governed, trusted data products.
• Feed the models that power the platform.
• Drive delivery and predictability.
• Own reliability, quality, and cost.
• Drive adoption and outcomes.
• Connect to the broader data platform.
• Partner and enable.

Qualifications

• 7+ years working in or directly with data engineering, data platform, analytics, or data-product teams, ideally in complex, multi-system environments.
• 5+ years owning data or analytics products, with direct data-product-management experience strongly preferred.
• Demonstrated success owning end-to-end data products — from discovery and requirements through launch, adoption, and measurable business impact.
• Experience defining a data domain from the ground up: canonical or domain modeling, event and entity design, and metrics or KPI architecture.
• Deep familiarity with modern cloud data-warehouse and lakehouse architectures, ELT and transformation patterns, and modeling frameworks.
• Strong SQL and the comfort to explore data and metadata.
• Experience partnering with data-science and machine-learning teams.
• Working knowledge of data governance, classification, access control, and data-quality and observability practices.
• Proven ability to build and execute multi-quarter, multi-team plans.
• Excellent communication and stakeholder management.
• A disposition that is friendly, flexible, pragmatic, and curious.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

Requirements

• Experience in logistics, last-mile delivery, marketplace, food, or fulfillment domains.
• Experience standing up the data foundation for models and decisioning systems.
• Familiarity with modern AI-powered data-platform patterns.
• Experience building on top of, or migrating onto, a governed enterprise data platform and semantic layer.

Benefits

• Market competitive salary.
• Stock options that you’ll help make worth a lot.
• 12 paid holidays.
• Flexible PTO.
• 401K with ezCater match.
• Health/dental/FSA.
• Long-term disability insurance.
• Mental health and family planning resources.
• Remote-hybrid work from our awesome Boston office OR your home OR a mixture of both.
• A tremendous amount of responsibility and autonomy.
• Wicked awesome co-workers.
• Employee meal program.
• And many more goodies.