Barista

Overview One of the few downtown properties with free employee parking. Free employee dining with rotating meals daily. Fantastic opportunities for growth & promotion transfer. "Join us and inspire with every cup! At El Cortez Hotel & Casino, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our team. We connect with each other, our customers, and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, El Cortez Hotel & Casino is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each employee brings to our team! As an El Cortez Hotel & Casino Starbucks Barista, you’ll create the El Cortez Experience for our customers through excellent service and expertly-crafted products. You’ll be in an energetic environment where you’ll have the ability to master your food & beverage craft, work alongside friends, and meet new people every day. A cup of coffee and smile can go a long way, and we believe our baristas have the power to be the best moment in each customer’s day. True to Our Mission & Values, working together we can nurture the limitless possibilities of human connection. At the El Cortez & Hotel & Casino, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Starbucks Barista gives you the following experiences and opportunities: Fun and friendly environment in the Fremont Entertainment District. Opportunity to be part of fast paced and energetic environment where teamwork is a must Knowledge of guest service fundamentals and experience building a guest first culture in Starbucks Ability to provide a consistent Starbucks experience for guests by curating handcrafted Starbucks’ products. Experience with food quality and freshness management. Knowledge of state and federal food safety and OSHA guidelines Responsibilities As a Starbucks Barista, no two days are ever the same, but a typical day will most likely include the following responsibilities: Deliver an exceptional guest experience, connecting with guests to deliver quality handcrafted beverages and food during all hours of operations, prioritizing the guest’s needs over tasks Uphold and maintain the execution of the Food and Beverage Standards, all Starbucks’ brand standards and food safety standards Execute food and beverage processes, including food deliveries, replenishment, pulls, stocking, data accuracy, culling, rotation, cleaning, defect, signing and backstock Follow all El Cortez and Starbucks routines to deliver a consistent Starbucks experience for guests while driving efficiency and maintaining food safety Maintain an inviting service area for guests all day, every day Engage with guests to meet and exceed their expectations based on Starbucks standards Complete and record all cleaning tasks in the Starbucks space as outlined in best practices Follow all food safety requirements as outlined through best practices Locate and identify damaged, recalled or expired items and process according to best practices Ensure accurate in-stocks by placing store-initiated orders according to best practices Follow proper perishable inventory procedures to ensure an accurate recording of inventory Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience Thank the guest in a genuine way and let them know we’re happy they chose to come to the El Cortez Complete all required Starbucks trainings Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices Qualifications The good news is that we have some amazing training that will help teach you everything you need to know to be a Starbucks Barista. But, there are a few skills you should have from the get-go: Previous Starbucks/food service experience preferred, but not required Welcoming and helpful attitude toward guests and other team members Must be able to learn and adapt to current technology needs Able to work both independently and with a team Able to resolve guest questions quickly on the spot or seek your supervisor or manager for assistance Attention to detail and follow a multi-step processes Comfortable with responsibilities like cash-handling and store safety Must be able to maintain an even temperament in a fast-paced, energetic work environment Must maintain a clean and organized workspace at all times Must have excellent communication skills Benefits From free meals in the employee dining room to competitive pay, El Cortez Hotel & Casino is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time employees. Benefits include tuition reimbursement through our El Cortez Tuition Reimbursement policy, health coverage with a variety of plans to choose from, and a 401k program with up to 3% matching. What’s more, El Cortez Hotel & Casino offers flexible scheduling and opportunities for paid time off. Disclaimer

DISCLAIMER

This is not actually to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job. Nor is this an exhaustive list requirement effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (i.e., emergencies, changes in personnel, workload, rush jobs or technical developments). #J-18808-Ljbffr El Cortez Hotel & Casino