Clerical Care Coordinator - Part Time - Day

Overview

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Clerical Care Coordinator serves as a member of the patient care team composed of physicians, APN's, oncology nurses and CMA's to ensure the clerical aspects of the patients' care is timely and accurate. They will function as a point person to the patient for a defined group of patients.

Responsibilities

A day in the life of a Clerical Care Coordinator at Hackensack Meridian Health includes:

• Establishes a relationship with a designated group of patients to assure that all matters are communicated and handled efficiently between the medical team and patient.
• Provides expert patient-centered care to both patients and families.
• Streamlines appointments and associated requisitions to expedite approvals for services such as diagnosis and laboratory testing, social services, financial and dietary counseling.
• Evaluates and measures interventions and develops multidisciplinary corrective action plans for poor performance or negative outcomes.
• Serves as a patient contact for clerical matters regarding patient care.
• Functions as a clerical representative to assist the patient in navigating through The Cancer Center.
• Facilitates communication between The Cancer Center and other disciplines throughout the Medical Center.
• Assists with doctor's clinic, reception/medical records as needed.
• Assumes other clerical responsibilities in the department as needed.
• Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.).
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Minimum of 1 year of experience in an office environment.
• Ability to manage multiple priorities concurrently.
• Experience with the coordination of processes to ensure successful outcomes.
• Excellent written and verbal communication skills.
• Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.

Education, Knowledge, Skills and Abilities Preferred:

• Reception and oncology experience

Starting Minimum Rate

Minimum rate of $20.64 Hourly

Job Posting Disclosure

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

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