Department Manager

Description

Join McDonald’s as a Department Manager and lead a team in a dynamic, fast‑paced environment. You’ll manage customer service, food quality, food safety, and inventory while fostering a positive culture. You’ll collaborate with other managers and the Franchisee to create a great experience for both guests and crew.

Responsibilities

• Lead departmental shifts, ensuring a fast, accurate, and friendly customer experience.
• Manage assigned systems, such as Training, Food Safety, and Inventory Management.
• Set departmental goals, delegate tasks, follow up, and report results.
• Ensure crew and managers deliver a great customer experience and that sales promotions are executed properly.
• Oversee front‑counter McCafé and Drive‑Thru areas for efficient service.
• Maintain food quality, food safety, and cost control in the Kitchen Department.
• Train all kitchen staff in production procedures and new menu items.
• Hire, train, and schedule qualified crew to meet sales and profit goals.
• Recognize and motivate crew throughout their tenure.

Qualifications

• Previous managerial experience preferred, ideally in a restaurant, retail, or hospitality setting.
• Positive team player with a flexible schedule and the ability to thrive in a fast‑paced environment.
• Must be 18 years or older.

Benefits

• Competitive pay
• Paid vacation
• Education through Archways to Opportunity, including high school equivalency, college tuition assistance, and ESL classes
• Medical coverage (based on eligibility)
• Service awards
• Employee Resource Connection
• Meal benefits

Franchise Disclosure

This position is owned and operated by an independent franchisee, who is the sole employer. The franchisee is responsible for all employment matters, including hiring, firing, discipline, and scheduling. McDonald’s USA has no control over employment decisions for this role.

Seniority Level

Associate

Employment Type

Full‑time

Job Function

Sales and Business Development • Restaurants