Quality Associate

Job Description

Job Description

Department: Quality

Reports To: Quality Manager

Classification: Non-exempt (Hourly)

  Monday - Friday 8am-5pm

Job Summary:

Responsible for performing quality and process improvement functions and executing department projects, under the direction of the Quality Manager. 

Essential Functions and Responsibilities:

• Execute quality control processes company-wide, under the direction of management.
• Responsible for all gage tools including processes, tracking, calibration, training, procurement, records, annual, initial set-up, and Plex.
• Coordinate and perform PPAPs (Production Part Approval Process).
• Assist with all preparations for ISO (International Standards Organization) processes, documentation, audits, and certifications.
• Assist with quality related work requests and gathering of data pertaining to quality issues, including physical handling of material
• Handle continuous improvement projects related to all processes (physical, written, Plex).
• Develop, collect and evaluate data on production processes for all aspects of production.
• Works with manufacturing team members on all shifts, as needed, to conduct quality-related training and assessments.  
• Provide support of inventory disposition for non-conforming material and ensuring tagged accordingly.
• Assist with the maintenance of the Quality Control Hold Area, including occasional material movement with fork truck and overhead crane.   
• Complete customer survey requests.
• Verify & update heat specifications changes in Plex.
• Responsible for traveling to all company facilities, when necessary, in order to effectively execute job functions; works full shifts at various company facilities, based on business need.   
• Assist with managing problem logs, in addition to leading carrier claims.
• Lead quality issues as assigned. 
• Perform other duties as assigned.

Job Qualifications:

• High School Diploma required; higher education preferred.
• Experience in manufacturing and quality processes strongly preferred.
• Experience with Microsoft Excel and Word, Internet applications, and database applications strongly preferred. 
• Valid Michigan driver license and ability to be covered on company auto insurance (based on driving record) 

Knowledge, Skills and Abilities:

• Excellent communication and interpersonal skills
• Strong general computer skills 
• Strong organizational skills and attention to detail
• Ability to follow all safety policies and procedures
• Ability to read and follow written instructions
• Ability to perform basic math functions for gage tool use and performance/understanding of quality checks

Physical and Environmental Requirements:

• Ability to stand for extended periods
• Physical activity such as bending, reaching, twisting, sitting, computer work/keyboarding
• Ability to lift up to 50 pounds
• Exposure to machinery and loud noises
• Extensive local travel and occasional regional travel required for company business.

Authority:  

All employees at this facility have responsibility and authority to note areas of product or customer issues and bring it to management’s attention.

Employee Acknowledgement

I acknowledge that I have reviewed this job description and I understand and can perform the essential functions and other requirements of the position, with or without accommodation.   I agree that if there is anything in the job description that I do not understand, I will seek clarification from my supervisor or Human Resources.  I understand that Capital Steel & Wire has the right to revise this job description at any time.  I acknowledge that Capital Steel & Wire is an at-will employer which means that either I or the company can terminate the relationship at any time.  This job description does not supersede the at-will status and does not constitute an employment contract for any specified period of time.