Analytics Manager

Job Description

Job Description

Description:

Humankind is on a mission.

We are transforming healthcare.

We are empowering individuals to put emotional health first.

Who we are.

We are on a mission to transform mental and emotional healthcare. Using data and “machine smarts” we find the people who need help before they crash into the system. We don’t wait for things to get worse. Our unique approach combines both the heart of clinical care management and the science of machine learning to transform the health and wellbeing of large populations. From workplace pressures to financial challenges, marital struggles, and behavioral health issues, our teams deliver the kind of support that makes a measurable difference in the lives of the individuals and families we serve. 

Why we need you.

We’re growing and building a hand-picked team of positive, optimistic, empathetic rockstars. We are looking for passionate humans to join our multi-disciplinary team of professionals and inspire hope for “the other eleven” to live their best life. Let’s do this.

Who you are.

You are passionate, open minded, and you make a daily difference in the lives of those around you. You are the person people ask for help, guidance, and direction. You are an optimist. You remove obstacles. And just like us, you wear your H.E.A.R.T. on your sleeve with Hope, Empathy, a preference for Action, a willingness to Raise the bar, and a belief that Trust is at the core of every meaningful relationship.

Job Summary:

At Humankind we are transforming the quality of life of your workforce by supporting those who struggle with daily stress, health challenges, and meeting basic needs . Our value to clients rests on operational intelligence and demonstrated outcomes, which puts analytics at the center of the product.

This role leads the analytics organization and is accountable for creating a data driven decision making culture. The mandate is to build a decision-support function that owns trusted metric definitions, brings insight to the operators and clients who need it, enables self-service across the business.

The position requires effective communication with key stakeholders to build a solid understanding of business objectives. The candidate should have depth of experience and knowledge in analytics methodologies.

What you’ll do (Essential Job Functions)

• Partner Relationship Management: Build and maintain strong relationships with clients, understanding their business needs and aligning analytics solutions to address them 
• Team Leadership: Manage and mentor a team of analysts and developers, assigning tasks, providing guidance, and developing their skills to optimize performance
• Communication and Reporting: Prepare data insights into clear, concise reports and presentations for stakeholders at all levels, including senior management 
• Stakeholder Management: Effectively communicate project status updates, manage expectations, and address concerns with key stakeholders throughout the project lifecycle 
• Business Acumen: Understand business objectives and translate them into actionable data insights to inform strategic decision-making 
• Continuous Improvement: Stay updated on emerging data analytics trends and technologies to optimize processes and enhance the value of delivered insights 
• Delivery discipline: Run predictable, sprint-based delivery with clear commitments, quality gates, and accuracy standards Surface risks early and manage them transparently

Supervisory Responsibilities:

• Lead, mentor, and grow a team of BI developers and analysts 
• Set the team's operating model, intake process, and prioritization; own the backlog 
• Build analytical judgment, consultative skill, and technical depth across the team 
• Partner with data engineering on shared ownership boundaries and pipeline dependencies

Requirements:

• Bachelor's degree in a quantitative, technical, or business field, or equivalent experience
• 5+ years of experience in BI & Analytics 
• Experience handling health care data 
• Supervisory or leadership experience
• Strong knowledge of data visualization best practices and experience ensuring quality and accuracy of visualizations using tools like Power BI 
• A proven track record of working with business stakeholders to understand business needs and deliver analytical solutions to meet their needs 
• You have a solid understanding of data quality and data governance principles, implementing strategies and processes to ensure data integrity and adherence to quality standards and requirements 
• You have strong problem-solving and troubleshooting skills, capable of identifying and resolving issues 
• You have excellent communication and collaboration abilities, able to effectively work in cross-functional teams, explain technical concepts to non-technical stakeholders, and contribute to a positive team environment 

This role is a great fit if you are…

• Passionate about improving lives and believe in the greater good.
• Tenacious and persistent, bringing creative solutions to tough challenges.
• Accountable and collaborative. Working remotely, you will work independently, but you’ll never be or feel alone. 
• Proactive, and able to take ownership of key tasks, and keep in regular communication with your team.
• Not afraid to have tough conversations or make recommendations. 
• Thorough, detail-oriented, and committed to getting the job done.
• Efficient and able to move through a to-¬do list, effectively prioritizing the triage of competing demands.
• Growth-oriented, thriving on constructive feedback, which you view as an opportunity to polish skills.
• Open-minded, non-judgmental, compassionate, flexible, and have good humor.
• Someone who thrives in a fast-paced and evolving environment. We move quickly to optimize tools and protocols based on data.
• Open to learning new techniques and tools and viewing them as an opportunity to make your work easier and more impactful.
• Reside in AR, AZ, CO, DE, FL, GA, IL, KY, LA, MA, MD, MN, MO, NC, NE, NH, NJ, NV, OH, OR, SC, TN, TX, VA, WA, or WI.

Please Note: Remote employees must comply with our Remote Work and Private Workspace Policy. Specifically, the following key requirements:

• Appropriate network quality and internet speed necessary to perform the job remotely.
• A hard-wired internet connection (Satellite, wireless or cellular internet is not supported.)
• A Separate room with a door (or private space if you live alone)
• Use of Company authorized Laptop.

Please Note: Humankind does not offer sponsorship of employment visas of any kind.

(EEO)

Humankind is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Humankind is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Humankind are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Humankind will not tolerate discrimination or harassment based on any of these characteristics.

 

(ADA)

All applicants are required to be able to perform the essential functions of the position, with or without reasonable accommodations.

(CA)

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