Banquet Server

Job Description

Job Description

Company Description

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.

Hotel Overview:

Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa.

This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.

• Provide professional, attentive, and personalized food and beverage service during banquet events and catered functions  
• Set up, maintain, and break down banquet event spaces according to event orders, banquet standards, and operational requirements  
• Serve plated meals, buffets, passed hors d’oeuvres, beverages, and wine service in accordance with hotel service standards  
• Maintain cleanliness and organization of banquet rooms, service stations, and dining areas throughout events  
• Anticipate guest needs and respond promptly and professionally to guest requests and concerns  
• Collaborate with Banquet Captains, Culinary teams, Bartenders, and fellow team members to ensure smooth event execution  
• Monitor tables and service areas to maintain proper presentation and guest satisfaction throughout service  
• Follow all food safety, sanitation, and workplace safety procedures  
• Assist with transporting banquet equipment, trays, linens, dishware, and supplies as operationally needed  
• Support weddings, VIP events, conferences, galas, and high-volume banquet operations as assigned  
• Maintain professional appearance and demeanor consistent with luxury hospitality standards  
• Uphold hotel policies, service standards, and operational procedures at all times  

• Previous banquet, restaurant, catering, or hospitality service experience preferred  
• Luxury hotel or upscale dining experience preferred  
• Excellent guest service and interpersonal communication skills  
• Ability to work efficiently in a fast-paced, high-volume event environment  
• Strong teamwork, multitasking, and organizational abilities  
• Ability to maintain professionalism and composure during busy service periods  
• Professional appearance and demeanor required  
• Ability to work flexible schedules including evenings, weekends, holidays, and extended shifts as operationally required  
• Must be legally authorized to work in the United States  
• Must possess or be able to obtain any required Louisiana food safety certifications in accordance with local and state regulations  
• Must meet Louisiana legal requirements for alcohol service if assigned to serve alcoholic beverages  
• Must possess or be able to obtain a valid Louisiana Responsible Vendor (RV) Server Permit if assigned alcohol service duties  

All your information will be kept confidential according to EEO guidelines.