Technical Trainer
Smurfit Westrock
Technical Trainer - West Chester Job Summary: The Production Trainer assists with the training processes locally. The role partners with the Learning & Development Manager/ Specialist and the operations team to ensure training is available for Operator/ CraftJob Certification. They will be a key contact/ primary trainer for newly hired teammates,as well as tenured teammates, from a cross-training perspective, in collaboration with site leadership. Major Job Responsibilities: Assists with New Hire Orientation/ On Boarding Training and On the Job Training Assists with the training tracking, evaluation, and measurement of training locally Supports learning solution creation and content updates as needed Develop, build, and maintain relationships with all levels of plant personnel Conduct training on all shifts Influence others to be safety-minded Team member will be certified through departmental training standard, Train the Trainer and then manage the day-to-day Certification Process of teammates, in alignment with Ops L&D Additional duties as assigned How you will impact WestRock: Improve local team performance through increasing skills and time to certification processes Cost eliminator driving training efficiencies across roles saving us unnecessary risk and reducing the time allotted for training What you need to succeed: Critical Skills/Capabilities: Growth and Results Oriented: Results oriented person that looks for constant ways to improve. Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR’s and leading people or teams. (self-awareness) Accountability: Holds self and others responsible for actions and results. Influence: Able to partner and build relationships to influence teams to work together, share best practice and develop and drive effective training for operations teams Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/or when to seek additional input, and drive for consensus. Communication: willingness to work on the floor, with all shifts, in a heavy manufacturing world to ensure we can document and teach critical work processes Quality: actively work to ensure quality is ensured while minimizing waste Technical Skills:
- 3 years’ experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred
- 4 years’ experience in a manufacturing environment preferred
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