Patient Access Associate - Emergency Department

Description Emergency Dept Patient Access Rep (On-Site | North Conway, NH) In this entry-level role, you'll be the first point of contact for patients and visitors, helping guide them through their healthcare experience from the moment they arrive. You'll work alongside clinical teams-at the front desk and sometimes at the bedside-handling registration, patient identification, and supporting families with care and professionalism. This role provides coverage for open shifts due to PTO, callouts, and fluctuating volumes, with hours that vary week to week based on departmental needs and are not guaranteed. Candidates must be flexible and willing to pick up shifts as they become available, including evenings, weekends, and holidays as needed. You’ll gain experience in a fast-paced hospital setting, working with diverse patient populations and real-time care environments. Great for college students or anyone exploring a career in healthcare Collaborative, team‑oriented culture with supportive leadership Shift differentials for nights & weekends Make an impact from day one where your communication, compassion, and teamwork truly matter. Required Minimum Knowledge, Skills, and Abilities (KSAs) Education: High school diploma or GED preferred. License/Certifications: N/A Experience: Related experience in healthcare or customer service is preferred. Additional Skills/Requirements Required: Computer and data entry experience is required with Microsoft Word, e‑mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems. Additional Skills/Requirements Preferred: N/A Hiring Scam Alert MaineHealth will never request financial information during the interview or pre‑hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to View email address on click.appcast.io. Additional Information With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it. We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well‑being resources for you and your family. MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best‑in‑class care, apply today. If you have questions about this role, please contact View email address on click.appcast.io. #J-18808-Ljbffr MaineHealth