Head of AI-First Customer Ops for Multi-Brand
Scribd, Inc.
Scribd, Inc. is searching for a Senior Director of Customer Operations to oversee the transformation of their customer care across a multi-brand portfolio. The role demands a leader experienced in technology-first reinvention, translating company objectives into measurable outcomes while managing a high-performing team. The successful candidate will need a strong background in customer operations, particularly within high-growth subscription platforms, and a proven track record of leading significant technological transitions. This is a pivotal role at Scribd, Inc. #J-18808-Ljbffr Scribd, Inc.
$300k - $400k
...AI/ML Strategy Lead Cyvl is a Boston-based tech startup revolutionizing... ...GPS data, retrofitted to our customers' vehicles. This data is... ...graph architect as the first two roles. Own the full intelligence... ...data, geospatial data, or multi-modal data at scale. ~...CustomerImmediate startFlexible hours- ...PreVeil is hiring a Head of Content & Web to own... ..., our proprietary AI Context Lake, and modern... ...or an existing customer — you'll build and manage... ...strategy to accelerate it. Brand Voice & Messaging... ...inputs to produce multi-format output A first AI-created lead gen or...CustomerBrandFor contractorsLive in
$208k - $312k
...year (pro-rated in the first year of employment based... ...model, workforce, systems, AI adoption, and... ...value engine that converts: Brand and reputation into preference... ...) into long term customer value Establish foundational... ...rhythms with Commercial Ops and Finance. Close organizational...CustomerBrandOngoing contractFull timeTemporary workImmediate startFlexible hours- ...JOB TITLE: Head of Medical Affairs LOCATION: Boston MA... ...Advisory Boards, KOL and other key customer identification and engagement,... ...functional experts and negotiate the multi-disciplinary environment in... ...effective medical affairs brand and life cycle strategies ·...CustomerBrandFlexible hours
$19.92 - $29.35 per hour
...Head Manager SNIPES Head Manager Full Time Hourly Salary... ...worldwide. Since opening its first store in Essen, Germany in 199... ...renowned sneakers and apparel brands for the latest fits from head... ...met without compromising our customers' expectations Partner with...CustomerBrandHourly payFull timeWorldwideFlexible hoursShift work$145k - $260.15k
...business-critical brand experiences. This role... ...• Define the multi-year event technology... ...capabilities including AI-driven... ...reporting • Own Customer Data Platform (CDP)... ...Partner with Marketing Ops, Data, and Engineering... ...• Enable hybrid-first content models, internal...CustomerBrandFull timeContract workFor contractorsRemote workShift work- ...Head Of Community At Port.io, we are building an open and flexible... ...golden paths for developers and AI agents. By combining rich engineering... ...to grow and lead Port's customer community, build advocacy programs, and strengthen our brand presence. This is a strategic and...CustomerBrandFlexible hours
$300k - $350k
...functionally to the Senior Vice-President & Global Head of Distribution, CIBC Global Asset... ...investors as well as building the GAM brand and prestige in the U.S. institutional market... ...Thinking, Client Service, Coaching, Customer Experience (CX), Leadership, Long Term Planning...CustomerBrandLocal areaRemote work- ...Reacher is a YC backed AI SaaS platform building... ...system for TikTok Shop brands and creators. We’re backed... ...Talk directly to customers and translate vague requirements... ...at a product-first company or FAANG-level... ...frameworks—you understand multi-agent orchestration, MCP...CustomerBrand
$150k - $230k
...Company Description Head of US Corporate Affairs Primark... ...A decade after it opened its first store, the international retailer... ...will be central to building brand awareness, affinity, and trust... ...understanding of the evolving multi-channel media landscape and experience...BrandWork at officeLocal areaImmediate start- ...companies, governments, and brands in more than 120... ...Security, Operations, and Customer Success to deliver the... ...The customer-facing multi-tenant platform Core... ...driven systems, and API-first design. Mentor engineers... .... Leverage modern AI-assisted engineering practices...CustomerBrandWorldwideVisa sponsorship
$118k - $135k
...system. Powered by the ONE AI Agent, Ataccama ONE... ...complex enterprise and multi-agent environments. At the... ...explainable. This quality-first foundation makes data... ...Challenging Fun ONE Team Customer Centric Candid and... ...advocacy program, run brand social, and connect content...CustomerBrandFull timeWorldwideFlexible hours- ...essential service that customers rely on to get their groceries... ...Instacart is a Flex First team There’s no one-... ...Team: The Logistics AI group is responsible... .... The team optimizes a multi-sided marketplace to... ...retailers and consumer brands get reasonable business...CustomerBrandPermanent employmentFull timeWork at officeRemote workWork from homeFlexible hours
$19.92 - $29.35 per hour
Description SNIPES Head Manager Full Time, Hourly Salary: $19.92 - $29.35 per hour Location... ...rooted in youth and streetwear, the brand focuses on community engagement, creative... ...payroll budget while upholding high customer expectations. Partner with the District...CustomerBrandHourly payFull timeLocal areaWorldwideFlexible hoursShift work- ...Head of Product, AI Platform About the Company Innovative AI-powered product... ...also involves building the brand, ensuring trust, safety, and governance, and leading customer discovery and platformization... ...loyalty. Experience with AI-first experiences, particularly in...CustomerBrand
$153k - $207k
...Personalization.You will work directly with customer engineering, product, and... ...behavioral, contextual, and first-party dataExperience... ...experienceApproaches for global, multi-brand, or multi-region deploymentsTradeoffs... ...composability with native AI capabilities, Contentful...CustomerBrandTemporary workWork at officeLocal areaWorldwide$212k - $318k
...both performance depth and brand instinct. You\'ll be... ...experimentation Lead the adoption of AI and workflow automation... ...— driving efficient customer acquisition with... ...Demonstrated experience supporting multi-channel personalization... ...their destiny by making first-party data accessible...CustomerBrand$350k - $425k
...with our award-winning brands: Grand Circle Cruise Line... ...living and breathing AI since the day ChatGPT launched... ...platforms, including customer booking and reservation... ...to sequence a complex, multi-year technology and AI... ...incentive bonus and first-class benefits, which...CustomerBrandSummer workImmediate startWorldwideRelocationOverseasRelocation packageShift work- ...at Coinbase are remote-first, we are not remote-only.... ...with products to keep our customer’s funds and data safe.... ...Coinbase’s “Most Trusted” brand by driving Security... ...programs by leveraging AI tools, automation, and retrospectives... ...change across complex multi-quarter programs....CustomerBrandTemporary workLocal area
- A lifestyle and apparel brand in Boston seeks an Area Leader to oversee multiple retail... ...operational excellence, ensuring exceptional customer experiences. Responsibilities include... ...strong leadership experience in a retail or multi-unit environment. The company values...CustomerBrand
- ...About Accenture Song - Customer Technology, Commerce Accenture... ...technology, and AI-powered decisioning to transform how brands engage customers across channels... ..., and interoperable multi-agent systems across commerce... ...event-driven, API-first, cloud-native AI systems...CustomerBrandLive inWork at officeLocal area
$133.5k - $212k
...Engineer Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline... ...a highly scalable and reliable multi-tenant system Architect and... ...out to us via email at talent-ops@iterable.com upon receiving a suspicious...CustomerBrandContract workLocal areaImmediate startRemote workWorldwideHome officeFlexible hours$116k - $174k
...conversations into long‑term customer relationships. In this... ...that make it easy for brands to grow their lists... ...to create a cohesive, multi‑channel growth engine.... ...is expanding beyond our first Instagram auto‑reply experiences... ...hope you’ll join us. AI fluency at Klaviyo...CustomerBrand$133.5k - $212k
...Iterable is the leading AI‑powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm,... ...Experience working in remote‑first engineering teams. Perks & Benefits... ...out to us via email at talent-ops@iterable.com upon receiving a...CustomerBrandContract workLocal areaImmediate startRemote workWorldwideHome officeFlexible hours$160k - $240k
...is part of the U.S. family of brands, which also includes five... ..., pricing, availability, and customer data across store, eCommerce,... ...the program. Emphasizing an AI‑first approach, the Director enables... ...critical expertise throughout the multi‑year transformation journey....CustomerBrandFull timeWork at officeRemote workFlexible hours$60k - $65k
[solidcore] is looking for a Head Coach who is passionate about sharing the [solidcore] brand and workout. Reporting to the Area Manager, the Head Coach is responsible... ...coaches Delivering a best-in-class fitness and customer service experience consistent with [solidcore]...CustomerBrandPermanent employmentFull timeLocal areaFlexible hours$154.61k - $164.61k
...projects including Generative AI, NLP, image recognition... ...the development of customized hypothesis testing... ...capabilities. Work in multi-functional agile teams... ...Combining three complementary brands, Rue La La, Gilt, and... ...so we can deliver the first-rate experience today's...CustomerBrandFull timeWork at officeHome officeWeekend work$116k - $174k
...APIs that define what a customer's account looks like inside... ...the services that power multi-account experiences,... ...hierarchy that large, multi-brand enterprise customers... ...already experimented with AI in work or personal... ...their destiny by making first‑party data accessible and...CustomerBrandFull timeWork from homeWorldwide- ...the right time. Our remote first company is singularly focused on... ...engineers, MCP/Context engineers, and AI/ML engineers into our ecosystem. Build the PyAI brand through strategic community... ...spaces to increase community and customer impact that drives our product-led...CustomerBrandLocal areaRemote workWorldwide
$65k - $75k
...Activate is the world's first active gaming facility... ...building a category-defining brand at the intersection of... ...of sales leadership or multi-location management ~... ...across marketing, ops, and tech teams ~ Comfortable... ...seeking passionate and customer service savvy...CustomerBrandFull timeLocal area
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