Service Advisor

Service Advisor The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. Benefits Industry Leading Competitive Pay Plans (We Grow, You Grow) Performance Bonus Plans Full Medical Benefits (Health, Dental, Vision) 401(k) Matching Plan up to $5,000 dollar for dollar match per year Industry Leading Training live onsite, offsite, and virtual Employee Discount (Sales, Service & Parts) Service Advisor Responsibilities Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance based on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements Proven record of achieving exceptional customer service and client satisfaction (min.3 years experience in automotive dealership or equivalent) Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrityComputer skills and willingness to learn new programs We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. #J-18808-Ljbffr BMW of North Haven