Remote Tier I Help Desk Analyst
Elevate Patient Financial Solutions
- Remote job
Elevate Patient Financial Solutions is seeking a Help Desk Analyst Tier I for a remote-based role, offering a full-time/part-time schedule from Monday to Friday, 8 AM to 5 PM. The analyst resolves routine to moderate software and hardware issues, prioritizes requests, and provides excellent customer service while documenting inquiries. The role includes basic Active Directory and Exchange administration, installation assistance, and adherence to HIPAA regulations. #J-18808-Ljbffr Elevate Patient Financial Solutions
- ...Role Overview The Help Desk Analyst will diagnose, troubleshoot, document, and resolve Tier 1 technical issues involving computers, desktop applications, systems, Microsoft... ..., phone, email, and Microsoft Teams Perform remote troubleshooting using approved remote support...Remote workMonday to FridayShift workAfternoon shift
- ...obtain this type of security clearance. Key Skills: Tier 2 help desk analyst support required providing deeper level support for technical... ..., and incident records. Support Power BI reporting and remote automation tasks. Ensure patching, compliance, and configuration...Remote workLocal areaMonday to Friday
$29.52 per hour
...Req ID: 42944 Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly... ...to reduce user problems. Provide local and remote Technical Support Services for end-user support on multiple...Remote workWork at officeLocal area$39.29 per hour
...Req ID: 42948 Summary Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly... ...prevent recurring user issues. Provide both local and remote technical support across multiple secure networks within...Remote workWork at officeLocal area- Softrams, a Tria Federal company, seeks a bilingual English/Spanish Tier 1 Customer Support Analyst to deliver high-quality support for CMS users. The role involves handling inquiries through multiple channels in a fast-paced federal healthcare IT environment. Responsibilities...Remote job
- ...Help Desk Analyst The Help Desk Analyst provides Level 1 and 2 technical assistance and support... ...risk assessment. Provides local and remote system administration support, maintenance... ...Triages and resolves problems at the Tier 2 level (account creation, network support...Remote workWork at officeLocal area
- Elevate Patient Financial Solutions has an exciting career opportunity available as a Help Desk Analyst Tier I. This position will be a remote based role.. The Full Time/Part Time schedule for this role will be Monday through Friday 8 AM to 5 PM. POSITION OVERVIEW: The...Remote workFull timePart timeWork at officeMonday to Friday
$52k - $68k
# Healthcare IT Help Desk Analyst, Tier 2Information Technology (IT) & Systems,Technology & ComplianceDurham, North CarolinaNovember 9, 2026$5... ...Active Directory and Azure AD* Troubleshoot printers, VPN, and remote access* Support clinical and business applications and...Remote workHourly payFull timeImmediate startMonday to Friday$21.75 - $25 per hour
...Allied Business Solutions is looking for a Tier 1 Support Technician to be the first... ...users by phone, email, the ticket portal and remote sessions. Triage, prioritize and... ...What You Bring (Required) ~1–2 years of help desk or IT support experience (relevant certifications...Remote workWork from homeFlexible hours- ...Employee discounts ~ Vision insurance ~ Dental insurance Tier 2 IT Support Technician Company: ABQ-IT Position Overview... ...systems, and operational requirements. Responsibilities include remote technical support, onsite troubleshooting, systems...Remote work
$35 - $40 per hour
...shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and... ...Interested in future opportunities? IT Contractor (6 months - 100% Remote USA) System Administrator -On Campus Position Austin, Texas...Remote workFull timeFor contractors- ...Job DescriptionJob DescriptionPosition Sought:Tier 1 Support Desk TechnicianJob Description:DCR is seeking a customer-focused Tier 1 Service... ...support calls, you will be responsible for providing frontline remote assistance, diagnosing initial technical issues, and...Remote workFull timeCasual workFlexible hoursNight shift
$45k - $60k
...DescriptionJob DescriptionIT Support Technician – Tier 1Department: IT Reports to: Director of... ...Location: Alexandria, VA (onsite role; remote/telework not available)Position... ...as assignedSupport various IT needs, from help desk tickets to onsite installations (ability...Remote workWork at officeRelocation- ...Tier 1 Help Desk AnalystAt i360technologies, we deliver business consulting and technology solutions that support the mission of federal agencies. We are seeking Tier 1 Help Desk Analysts to provide centralized user and application support for the client's Oracle Federal...Remote workCasual workWork at officeMonday to FridayShift workWeekend work
- ...leading insurance industry client, is looking for a Tier I Service Desk Representative to support their help desk operations. The role involves handling phone... ...through a ticketing system, with a strong focus on remote troubleshooting and guiding users through issues without...Remote work
- ...network services. About the Role: As a Tier 2 NOC Analyst, you will monitor client environments... ...non-business hours. Location: Remote Schedule: Tuesday - Saturday 7:00 pm... ...(Degree preferred) ~3-7 Years of IT, Help Desk and/or MSP experience ~ Required Certifications...Remote workFull timeWork at officeShift workNight shift
$75k - $105k
...World Services, Corp. (CWS) seeks Senior Tier 1/2 Service Desk Analysts to provide experienced customer-... ...procedures, scripts, knowledge articles, and remote-support tools. Troubleshoot... ...(6) years of relevant service-desk, help-desk, desktop-support, or end-user...Remote workFull timeContract workLocal areaImmediate startShift workWeekend work$60k - $90k
...Computer World Services, Corp. (CWS) seeks Tier 1/2 Service Desk Analysts to provide customer-facing technical... ..., scripts, knowledge articles, and remote-support tools. Troubleshoot... ...(3) years of relevant service-desk, help-desk, desktop-support, or end-user support...Remote workFull timeContract workLocal areaImmediate startShift workWeekend work- ...DecisionPoint seeks two Senior Tier 1/2 Service Desk Analysts to provide experienced customer-facing... ...experienced service-desk personnel. They help ensure that tickets are accurately... ...stakeholders. These positions are remote, with Chicago-area candidates preferred...Remote workPermanent employmentContract workFor contractorsLocal areaImmediate startShift workWeekend work
- CELESTIAL INNOVATIONS GROUP LLC in Washington, DC is seeking a Tier II Help Desk Computer Specialist to provide advanced troubleshooting and support for desktop systems in a federal environment. The ideal candidate will have at least 3 years of experience with Windows 1...Remote jobWork from homeFlexible hours
$63.3k - $129.7k
...Job Title: Tier 2 Helpdesk Analyst Job Category: Information Technology Time Type: Full time... ...CACI is seeking an experienced Service Desk (Helpdesk) Tier 2 Analyst to join our team... ...to continuous process improvement and help identify opportunities to optimize Momentum...Remote workFull timeContract workWork experience placementFlexible hoursShift work- ...agencies, and Fortune 500 organizations. We help customers secure critical systems,... ...for Government owned computers onsite and remotely. Travel to additional customer locations... ...background check ~4 years of previous Tier 2 Deskside Support experience, OR 3 years...Remote workContract workWork at officeLocal areaMonday to FridayFlexible hoursShift work
$16 per hour
...Req ID: 41798 Summary Help Desk Specialist I Tier 1 Ashburn, VA (Remote) Are you ready to enhance your skills and build your career in a rapidly... ...HDI Customer Service Representative or Support Center Analyst certification. Experience with ServiceNow ITSM...Remote workFor contractorsWork at officeNight shiftRotating shiftWeekend work$65k - $75k
...extraordinary milestones. Kentro is hiring a Tier 2 Desktop Support Analyst to support the Department of... ...complex technical issues through remote and on-site support. Utilize ServiceNow... ...of Labor's HireVets for our work helping veterans transition; SECAF Award of...Remote workContract workWork at officeLocal area- JobDiva, Inc. is seeking a Tier 2 IT Support Technician to support a diverse portfolio of small and midsized businesses. This role combines hands-on troubleshooting, Microsoft 365 and identity administration, proactive endpoint maintenance, and direct client communication...Remote job
- Empower AI in Reston, VA is seeking a Tier I Service Desk Agent (Extended Hours) to analyze and... ...internal users and external partners. The analyst will determine root cause, apply... ...implement remediation, while working remotely with up to 10% travel. Extended hours...Remote job
- Tier 2 Technical Specialist (Cybersecurity Emphasis) Job Type: Full-time Location: Remote (Home Office) with Local Travel Required About the Role... ...medium-sized businesses to help them thrive, grow, and make... ...be dedicated to active help desk support and engineering, while...Remote workFull timeWork at officeLocal areaWork from homeHome office
- Insight Global is looking for a Tier 2 Service Desk Analyst to support their NYC office. This role will involve providing onsite technical support... ..., excellent customer service skills, and experience with remote support technologies. Comprehensive benefits and 10 days...Remote workWork at office
- DEWW I.T. Solutions is hiring Tier 1 Technicians to troubleshoot and resolve everyday IT issues for our clients, both remotely and onsite. You’ll deliver clear communication, thorough documentation, and dependable follow-through while owning tickets from start to finish...Remote job
- ...support to healthcare professionals using our EMR platform. This remote, contract role offers exposure to healthcare systems and billing... ...improve support workflows. This role provides a clear path to Tier 2/3 and other teams. #J-18808-Ljbffr Wellstar Health System, Inc...Remote jobContract work
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