Systems Administrator

Salary: $80,000 - 130,000 per year Requirements:

• 3 years of experience serving as a Tier 2/Tier 3 escalation point of contact and coordinating with OEM/vendor (Tier 4) support is preferred.
• CompTIA Security+ certification.
• Windows Administrator certification or training.
• Milestone Certified Engineer (MCDE) certification preferred.
• Lenel Certified Professional (LCP) certification preferred.
• Bachelors degree in information technology, computer science, or a related field; alternatively, an associates degree plus 2 additional years of experience, or 8 years of directly relevant experience in lieu of a degree.
• U.S. citizenship.
• Active Top Secret/SCI clearance with polygraph.
• Familiarity with the ServiceNow ticketing system and its processes.

• Provide Tier III support for servers, computers, software, and peripherals on standalone and secure government networks.
• Troubleshoot application functionality, crashes, performance, and connectivity issues.
• Investigate user performance and collaborate with external teams to improve the user experience.
• Assist customers with Tier III incident resolution involving Linux, Windows, Apple, and other software applications.
• Identify, analyze, and resolve system incidents using short-term workarounds and long-term solutions.
• Communicate effectively with a variety of people and collaborate across small and large teams.
• Respond to escalated service and team requests, maintaining ownership until they are resolved or closed.
• Provide initial incident triage, responses, and notifications.
• Participate in special projects as needed.
• Maintain accurate records of system downtime and equipment inventory.
• Train staff to use software and hardware.
• Install, configure, modify, and maintain system hardware and software.
• Diagnose network and system problems or potential problems and recommend fixes.
• Maintain stable operations across servers, computers, software, and network connections.
• Plan, develop, install, configure, maintain, support, and optimize network software and communication links.
• Assist with system design, development, and implementation.

• Hardware
• Support
• Linux
• Network
• Security
• ServiceNow
• Windows

More:

We are seeking a Systems Administrator to join our team in Aurora, Colorado, at Buckley Space Force Base. We provide Tier III support in a secure environment for Federal Government customers. TekSynap is a fast-growing high-tech company focused on using information technology to meet customer needs. Our full-time benefits include health, dental, and vision coverage; a 401(k); life insurance; short- and long-term disability plans; vacation time; and holidays. The target salary range is $80,000–$130,000, with final compensation determined by factors such as qualifications, experience, contract parameters, and organizational requirements. The position is based in an office with low noise levels, primarily on a Monday–Friday day shift, with occasional evening or weekend work as needed and approximately 10% travel. The role includes regular standing, walking, sitting, climbing or balancing, reaching, and handling objects; lifting may be required, including items up to 50 pounds. Reasonable accommodations may be made for qualified individuals. Employees must comply with vaccination requirements mandated by contract, law, or regulation. We are a drug-free workplace and an equal opportunity employer.

last updated 41 week of 2026