NCFAST/HSBIA Child Welfare Trainer/Content Dev

NC FAST/HSBIA requires the services of a trainer/content developer to support training implementation of Child Welfare training modules.

Important Note: Statewide travel up to 30% of the time is required in the performance of the work for this position. Travel may include some evenings and weekend days.

The NC Department of Health and Human Services seeks contract resources to assist with the training and implementation of the Child Welfare Information System (CWIS). The primary purposes of the trainer/content developer is to analyze the CWIS functionality to develop and deliver classroom facilitator-led learning solutions and eLearning courses to support system implementation. This position will work closely with the Training Lead, Business and Agile Teams, as well as the Development Team and other subject matter experts to understand requirements, to design training and develop course materials, develop and maintain Adobe FrameMaker templates and scripts, and maintain/revise training materials for instructional training of adult learners. Using this base, this resource will also be responsible for providing effective and creative classroom and virtual facilitation of training for all levels of employees who oversee and administer Child Welfare programs in the CWIS.

Travel expenses are reimbursed using the state s protocol for submitting expenses after travel. The contractor will, at the direction of management, either ride with an employee driving a state vehicle or drive their personal vehicle and be reimbursed mileage after travel. Per diem is paid directly to the contractor and most hotel expenses are direct billed through the state.
Required/Desired Skills

Skill Required /Desired Amount of Experience
Experience in curriculum design and developing training materials for adult learners	Required	3	Years
Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs.	Required	3	Years
Research and evaluate the NC FAST case management software in order to translate the software functionality into effective learning materials.	Highly desired	3	Years
Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed.	Required	3	Years
Experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective.	Required	3	Years
Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint)	Required	3	Years
Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML	Required	3	Years
Experience in designing and delivering computer-based training instructional design, with learning program design systems.	Required	3	Years
Experience in software that may include Adobe FrameMaker, Adobe Captivate, Camtasia, Photoshop, Adobe , Visio or other training applications.	Required	3	Years
Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content.	Required	3	Years
Experience developing interactive media presentations that enhance the online educational experience	Required	3	Years
Experience leading training sessions in a variety of formats that may include in person, virtual and/or webinar.	Required	3	Years
Ability to assist with basic application software and hardware support	Highly desired	0
Must have strong understanding of internet concepts and web technology	Highly desired	0
Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives.	Highly desired	0
Experience evaluating student progress and making recommendations for continued training participation curriculum and .	Required	3	Years
Experienceproviding feedback on learning providing feedback on learning curriculum and methodology to assure program relevance and user comprehension.	Required	3	Years
Experience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration.	Required	3	Years
Knowledge of and experience with NC FAST and the Medicaid Program in NC	Highly desired	2	Years

Questions

No. Question

Question1

Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?

Question2

Vendor must notify the agency if any portion of the requirements listed in this task order are to be outsourced outside the country. Do you accept this requirement?

Question3

Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement?

Question4

some must be performed on State premises. Do you accept this requirement? approximately 2-3 days per month.

Question5

Approximately 25% travel will be required in the performance of the work. Do you accept this requirement?

Question6

LOOKING FOR IMMEDIATE HIRE: Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates available for the duration of the assignment. Do you accept this requirement?

Question7

Budgeting for this position allows for a bill rate of $47.00 per hour. Candidates submitted above this amount may not be considered. Do you accept this requirement?

Question8

Please list candidate's email address HERE.

Question9

Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440. Do you confirm?

Question10

Travel expenses are reimbursed using the state s protocol for submitting expenses after travel. The contractor will, at the direction of management, either ride with an employee driving a state vehicle or drive their personal vehicle and be reimbursed mileage after travel. Per diem is paid directly to the contractor and most hotel expenses are direct billed through the state.