Copilot Studio Architect

Role Name: Copilot Studio Architect
Location: Birmingham, Alabama (Hybrid)

Duration: 3 months (CTH)



JOB DESCRIPTION:

Role Summary
The Copilot Studio Architect will provide technical and solution leadership for designing and implementing enterprise-grade conversational AI and agentic solutions using Microsoft Copilot Studio. The architect will define solution design, knowledge grounding, security, governance, integration patterns, and implementation standards across Microsoft 365, SharePoint Online, Power Platform, and Azure-based services.




The role requires a hands-on architect who can work with business stakeholders, security and compliance teams, platform owners, and development teams to translate business requirements into secure, scalable, and maintainable Copilot Studio solutions.







Key Responsibilities:
Lead the end-to-end architecture and technical design of Copilot Studio-based conversational AI and agent solutions.
Design secure and governed knowledge experiences using SharePoint Online, Microsoft 365 content, Dataverse, or other approved enterprise data sources.
Define knowledge architecture, metadata, permissions, content lifecycle, and governance patterns for content used by Copilot Studio agents.
Design agent topics, instructions, prompts, actions, workflows, fallback handling, and user-feedback mechanisms.
Define grounding, citation, content-filtering, access-control, and responsible AI patterns for enterprise agent solutions.
Architect integrations with Power Automate, SharePoint Online, Microsoft Teams, Outlook, OneDrive, Microsoft Graph, Dataverse, APIs, and Azure services where applicable.
Assess when to use low-code configuration, Power Platform components, custom connectors, APIs, or Azure services to meet business and technical requirements.
Facilitate architecture workshops and convert business scenarios into solution requirements, agent designs, knowledge categories, and validation criteria.
Coordinate architecture decisions with security, compliance, enterprise architecture, Microsoft 365, SharePoint, Azure, and Power Platform stakeholders.
Define testing and validation approaches for answer accuracy, source grounding, access controls, workflow execution, exception handling, and user feedback.
Provide technical direction to developers and review Copilot Studio configurations, prompts, flows, connectors, knowledge sources, and implementation artifacts.
Identify technical risks, assumptions, dependencies, licensing considerations, data constraints, and recommended mitigation actions.
Define reusable architecture patterns, governance guidance, and recommendations for scaling Copilot Studio solutions across teams or business functions.
Produce solution architecture documentation, configuration guidance, integration designs, security considerations, and operational recommendations.







Required Qualifications:
Strong hands-on experience designing and implementing solutions using Microsoft Copilot Studio.
Strong understanding of generative AI, conversational AI, retrieval-grounded experiences, prompt design, responsible AI, and response evaluation.
Experience with SharePoint Online information architecture, document libraries, lists, metadata, permissions, content approval, and governance.
Experience designing solutions across Microsoft 365, Power Platform, Power Automate, Dataverse, Microsoft Teams, Outlook, and OneDrive.
Working knowledge of Azure services commonly used with enterprise AI and integration solutions, such as Azure AI services, Azure AI Search, Azure Functions, Logic Apps, API Management, Key Vault, Azure Monitor, and application integration services.
Understanding of Microsoft Entra ID, role-based access control, security groups, data-loss-prevention policies, connector governance, and Power Platform environment strategy.
Ability to design secure and maintainable low-code and pro-code integration patterns using Copilot Studio, Power Automate, Microsoft Graph, APIs, connectors, and Azure services.
Experience facilitating architecture workshops and translating business needs into practical solution designs and implementation roadmaps.
Strong written and verbal communication skills, with the ability to explain AI, security, governance, and architecture considerations to both technical and business stakeholders.
Ability to provide hands-on technical leadership while collaborating with cross-functional delivery teams.