Lead Server

Lead Server

Splendido (Tucson, AZ)

We are seeking an enthusiastic, service-driven Lead Server to join our exceptional dining team at Splendido. This role is perfect for hospitality professionals who excel in creating memorable dining experiences while maintaining the high standards of our luxury senior living community. Ideal candidates are confident multitaskers with strong problem-solving abilities who thrive in fast-paced environments, ensure smooth daily service operations, and take pride in delivering warm, polished, and attentive service to residents, family members, guests, and staff.

This position is full-time. Weeknight, weekend, and holiday availability required.

Essential Functions

• Assists restaurant management and oversees dining staff and operations to ensure that standards are being met and resident satisfaction is achieved.
• Assures accuracy of food orders and serves food and beverages in a safe, sanitary, and timely manner.
• Inspects dining areas and workstations prior to and following each meal period to ensure that server and utility duties are completed, providing a clean, sanitary, and safe working environment according to Mather Standards.
• Completes related tasks and side work as assigned. Checks out servers and server assistants to ensure all end-of-shift duties are completed prior to staff leaving.
• Consistently communicates resident and customer concerns to assistant management and/or management.
• Assists in maintaining and achieving departmental sanitation standards and goals.
• Maintains a friendly and welcoming demeanor.
• Performs server duties, including greeting tables, taking and placing accurate orders to the kitchen, suggesting food and beverage offerings, and closing checks in a timely manner.
• Identifies areas for improvement, proposes possible solutions, and participates in data collection and process changes as part of the Quality Assurance Process Improvement process.

Qualifications and Skills Required

• Effective interaction and communication skills; team player.
• Prior service experience in a dining environment.
• Demonstrated leadership abilities and the ability to deliver consistent, quality food and beverage service.
• Minimum 3 years of prior serving experience.
• English language proficiency.

Preferred

• Prior supervisory experience.

The hourly base wage range is a good faith estimate of the range Mather reasonably expects to pay for this position at the time of the posting. The actual hourly base wage paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, geographic location and market changes. The position is also eligible to participate in Mather benefit plans and Employee Appreciation Fund.

Hourly Pay Range

$18.15 - $21 USD

Benefits

Mather offers a competitive benefits package.*

Team members are eligible for:

• A generous paid time off (PTO) program including vacation days/personal days, sick days, and holidays. This is an "earn-as-you-go" plan that rolls over year to year, offering long- and short-term flexibility.
• A 401(k) program with per pay-period employer match and annual employer contribution (available to those age 21 or better)
• Convenient, subsidized parking (or public transportation for certain locations)
• Wellness Spending Account: up to $300 available annually for Wellness related expenses such as gym memberships, financial planning, etc.

Benefits-eligible team members can take advantage of:

• Medical, dental, and vision plans
• Paid Parental Leave
• Adoption Assistance Reimbursement
• Tuition reimbursement for continuing education
• Extended illness benefits
• Employee wellness programs
• Short- and long-term disability insurance
• Life insurance is available to benefit eligible team members.

*Benefits are subject to change without notice. Benefits details dependent on employment status.

About Splendido

Splendido is a Life Plan Community for those age 55 and better. Thanks to our creative and dedicated team members, we offer residents new possibilities each day—along with resort amenities, numerous options for healthy lifestyles, and a breathtaking location in Oro Valley, Arizona. Splendido includes 293 Terrace and Villa Homes, as well as assisted living, memory care, long-term care, and rehabilitation services, along with multiple restaurants, a fitness center, an art studio, a putting green, and more.

Splendido is located at 13500 Rancho Vistoso Boulevard in Tucson.

About Mather

Mather is one of two parent organizations of Splendido. Based in Evanston, Illinois, Mather is a unique, non-denominational, not-for-profit organization founded in 1941. Dedicated to developing and implementing Ways to Age Well SM, we create programs, places, and residences for today's young-at-heart older adults. Mather has received a national certification as a Great Place to Work ®, and has been selected as a Nation's Best and Brightest in Wellness Award recipient four years in a row.

Mather is an equal opportunity/affirmative action employer committed to an inclusive workforce. Candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.