CWR-Customer Service Rep I

Driver Support & Coordination

Workdays: Monday through Saturday Day Off: One scheduled weekday off and Sundays Shift Hours: 11:00 AM 7:00 PM

Serve as the main point of contact for drivers throughout their routes. Assist with real-time route issues, delays, and escalations. Ensure drivers follow proper procedures and service standards. Inbound & Outbound Communication Answer incoming calls from field teams and Costco MDO Reach out to members to co