Senior Platform Engineer, Data & AI

Role Description

National Debt Relief (NDR) is seeking a Senior Platform Engineer, Data & AI to help build and scale the next generation of our enterprise data and AI platform. This role sits within the Data Engineering organization and will focus on building the application and service layer that powers our Customer Data Platform (CDP), AI products, and operational data systems.

• Design and implement cloud-native services in AWS that sit in front of core data platforms including PostgreSQL, Snowflake, and other enterprise data systems.
• Support internal applications, customer intelligence initiatives, marketing activation, analytics, and AI-driven products.
• Collaborate closely with our ML Ops team and contribute to shared platform initiatives.
• Emphasis on backend platform engineering, API development, and operational data services.

Responsibilities

• Design, develop, and maintain scalable backend services and APIs that power NDR’s Customer Data Platform and AI ecosystem.
• Build secure, high-performance service layers on top of PostgreSQL, Snowflake, and other enterprise data platforms.
• Design and implement RESTful APIs and service-oriented architectures using Python, FastAPI, and modern backend engineering practices.
• Develop cloud-native applications and platform services within AWS using scalable, resilient architectural patterns.
• Partner with Data Engineering teams to expose governed data products and operational datasets through reusable platform services.
• Collaborate with ML Ops and Data Science teams to support model serving, feature delivery, inference workflows, and AI-powered applications.
• Design and implement authentication, authorization, auditing, and governance controls for data and platform services.
• Build and maintain CI/CD pipelines, Infrastructure-as-Code, testing frameworks, and deployment automation.
• Establish observability, monitoring, logging, and alerting standards across platform services and APIs.
• Optimize platform reliability, scalability, performance, and operational efficiency.
• Contribute to platform architecture decisions and help define engineering standards across Data Engineering and AI initiatives.
• Document system architecture, API contracts, operational processes, and engineering best practices.

Qualifications

• Bachelor’s degree in related field preferred.
• 5 years of experience building production backend systems, platform services, cloud-native applications, or data platforms.
• Strong experience building and operating APIs using FastAPI, Flask, Django, or similar frameworks.
• Strong PostgreSQL experience including schema design, query optimization, indexing, and performance tuning.
• Hands-on experience with AWS cloud services and modern cloud architecture patterns.
• Strong experience with Docker and containerized application deployment.
• Experience designing distributed systems and service-oriented architectures.
• Experience implementing CI/CD workflows and modern software engineering best practices.
• Experience with observability, monitoring, logging, and alerting frameworks.
• Experience with pytest testing frameworks and patterns, including unit, integration, and end-to-end testing.
• Experience with Bash and Unix-based environments.

Preferred Experience

• Experience deploying model-serving or inference APIs.
• Experience with ECS, EKS, Kubernetes, or serverless AWS architectures.
• Experience supporting Customer Data Platforms (CDPs), customer 360 initiatives, or marketing technology ecosystems.
• Experience with event-driven architectures, CDC pipelines, or streaming platforms.
• Experience in financial services, fintech, or other regulated industries.
• Strong software engineering fundamentals, including design patterns and maintainable architecture practices.

Required Skills/Abilities

• Expert-level Python development experience.
• Strong SQL expertise and experience working with enterprise data platforms such as Snowflake.
• Familiarity with Infrastructure-as-Code tooling such as Terraform.
• Strong communication and collaboration skills across Data Engineering, ML Ops, Product, and Analytics teams.
• Ability to operate independently and help define platform standards and architecture direction.

National Debt Relief Role Qualifications

• Computer competency and ability to work with a computer.
• Prioritize multiple tasks and projects simultaneously.
• Exceptional written and verbal communication skills.
• Punctuality expected, ready to report to work on a consistent basis.
• Attain and maintain high performance expectations on a monthly basis.
• Work in a fast-paced, high-volume setting.
• Use and navigate multiple computer systems with exceptional multi-tasking skills.
• Remain calm and professional during difficult discussions.
• Take constructive feedback.
• Available for full-time position.

Compensation Information

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. The salary for this position is $140,000.00 to $160,000.00.

Benefits

• Generous Medical, Dental, and Vision Benefits
• 401(k) with Company Match
• Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
• 12 weeks Paid Parental Leave
• Pre-tax Transit Benefits
• No-Cost Life Insurance Benefits
• Voluntary Benefits Options
• ASPCA Pet Health Insurance Discount
• Wellness Incentive Program

Company Description

National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States.

• Helped over 450,000 people settle over $10 billion of debt.
• Empower clients to lead a healthier financial lifestyle.
• Rated A+ by the Better Business Bureau.
• Dedicated to helping individuals and families get out of debt with the least possible cost.