Senior Benefits Administrator

Overview

At Help at Home, we believe everyone deserves the opportunity to live safely and independently in their own home. Our teams support individuals from diverse backgrounds and communities, and we are committed to creating a workplace where employees feel respected, supported, and empowered to make a difference.

The Senior Benefits Administrator plays a critical role in the administration and management of employee benefit programs, including health and welfare plans, retirement programs, wellness initiatives, and leave of absence programs. This position serves as a trusted subject matter expert, ensuring compliance with federal and state regulations, supporting employees with complex benefits inquiries, and partnering with internal stakeholders and external vendors to deliver an exceptional employee benefits experience. The ideal candidate is analytical, detail-oriented, customer-focused, and experienced in managing benefits programs within a fast-paced environment. This is a remote role, and we offer weekly pay of $ 75,000-90,000 annually.

Our Benefits:

• Comprehensive medical, dental, and vision coverage

• 401(k) retirement plan

• Paid time off and holidays

• Employee assistance programs and wellness initiatives

• Flexible options to support a balanced life

Responsibilities

What You'll Do:

• Administer and manage employee benefit programs including medical, dental, vision, life insurance, disability, retirement, wellness, and leave programs.

• Serve as the primary point of contact for complex employee benefits inquiries, escalations, and issue resolution.

• Lead the preparation, review, and submission of annual compliance filings, including Form 5500 and related schedules, ensuring compliance with ERISA and applicable regulatory requirements.

• Partner closely with Human Resources, Payroll, and third-party vendors to ensure accurate and timely administration of benefits programs.

• Develop and deliver employee communications, training, and educational materials related to benefits offerings and enrollment processes.

• Ensure ongoing compliance with federal, state, and local regulations, including ERISA, ACA, COBRA, and FMLA requirements.

• Lead annual open enrollment activities and support new hire benefits onboarding.

• Maintain benefits data integrity within HRIS and benefits administration systems through audits, reporting, and quality control measures.

• Analyze benefits processes and recommend improvements to enhance employee experience and operational efficiency.

Qualifications

What You'll Bring:

• Strong analytical, problem-solving, and decision-making skills.

• Excellent verbal and written communication skills with the ability to explain complex benefits information clearly and effectively.

• Exceptional attention to detail and organizational skills.

• Ability to manage sensitive and confidential information with professionalism and discretion.

• Strong vendor management, relationship-building, and negotiation skills.

• Demonstrated project management capabilities with the ability to manage multiple priorities and deadlines.

• Intermediate to advanced proficiency with Microsoft Office Suite, including Excel and reporting tools.

• Strong customer service mindset with experience supporting employees in a high-volume environment.

• Ability to work independently while collaborating effectively across departments and with external partners.

Education and Experience :

• Bachelor's degree in human resources, Business Administration, or a related field required.

• Minimum of five (5) years of experience in benefits administration, human resources, or a related discipline.

• At least two (2) years of experience in a senior-level benefits or HR role preferred.

• Strong working knowledge of employee benefits regulations and compliance requirements.

• Experience working with HRIS platforms such as Workday, ADP, or similar systems.

• Experience supporting employees in a high-volume customer service environment.

• Professional certifications such as CEBS, PHR, SHRM-CP, or related credentials are prefer.

Physical and Travel Requirements:

• Ability to remain in a stationary position for extended periods while working remotely.

• Regular use of a computer and other office technology to perform essential job functions.

• Minimal physical exertion required; this role is classified as sedentary.

• Little to no travel is required for this position.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.