Academic Success Coordinator

Academic Success Coordinator The Academic Success Coordinator provides clear proactive advising, education, and guidance to students and families, directing them to appropriate institutional resources and assisting them in creating and adhering to plans for academic success. The coordinator serves as a point of contact for students, families, and faculty, both pro‑actively and for those who are experiencing academic difficulty. They work directly with individual students, their family members, and concerned faculty and staff to provide assistance in resolving academic concerns. The coordinator also serves as the primary Academic Advisor to a caseload of students. Duties include direct service to students and families; proactive outreach to at‑risk students on targeted retention efforts within the Office of Academic Advising & Success, and in collaboration with other Academic Support Services at the College, Career Services, Admissions, and Student Affairs. The position requires exceptional oral and written communication skills, an ability to bring complex situations to closure with strong professional judgment, a student‑focused orientation, and expertise in documenting outcomes with clear written follow‑up. Essential Functions 1. Direct Service to Students Provide proactive intervention and academic support for specialized populations, such as first‑year and sophomore, transfer students, or continuing education students. Respond to academic concerns about students within FERP A guidelines; meet with families, faculty and students to resolve issues, and respond to concerns about college policies, procedures, and processes. Monitor and respond to Curry's centralized web‑based Academic Alert system as a means of coordinating early interventions with students. Monitor and respond to the Academic Success email account. Monitor student progress, provide extensive outreach to students, and assist students with problem‑solving with a particular focus on connecting students with appropriate supports. Meet with students on academic probation to develop, monitor, and evaluate student educational plans in accordance with Satisfactory Academic Progress guidelines. Meet with students on matters of academic integrity, grade appeal, academic appeals. Communicate directly with students to positively impact timely graduation in partnership with Advising and the Registrar's Office. Provide information to the Academic Petition and Dismissal Committees in the assessment of appeals regarding academic policies for individual students. Serve as the primary Academic Advisor to a caseload of students. Assist with pre‑registration of new students. Escalate high‑need students to the Assistant Director for further follow‑up as needed. 2. Direct Service to Parents and Families Provide proactive information to parents and families to guide expectations, and inform families about academic processes and policies. 3. Retention & Student Success Program Planning Engage in networking across the institution to ensure students connect with appropriate resources to support their success. Collaborate with student services, academic support, technology, and others to coordinate and execute student retention strategies based on best practices and institutional research. Under the direction of the Assistant Director of Advising & Academic Success, develop, execute, and evaluate activities to support at‑risk students including workshops, print and web materials, and peer support. Engage in continuous efforts to improve students' experience, to identify needs for additional resources or interventions, and to work with others to assess the effectiveness of student success efforts. Serve on the Cares Team. Work collaboratively with colleagues in the Office of Advising & Academic Success and on the Cares Team through cross‑training, information sharing, and planning. Other duties as assigned. 4. SAP Compliance Meet with students to develop, monitor, and evaluate student educational plans in accordance with Satisfactory Academic Progress guidelines. Maintain currency with Satisfactory Academic Progress policies and related internal policies and external regulations.Serve on SAP Appeal review committee. Additional Functions Respect and maintain confidentiality, parameters of operation, professional protocols, and individual privacy. Initiate independent actions and initiatives including creative problem‑solving with families and a keen awareness of program requirements and academic counseling options. Assess complex situations and respond with a clear, supportive and consistent message. Job Requirements Essential Characteristics Exhibits a high degree of initiative for bringing tasks to successful completion and succeeding in achieving stated goals. Expresses oneself clearly, purposefully and effectively both written and verbal context. Possesses excellent organizational and time‑management skills to achieve optimal results. Demonstrates positive attitudes and positive actions through a display of courtesy, congeniality, cooperation, sensitivity and professionalism to deal with a variety of individuals. Ability to function independently, with a high attention to detail, work under pressure, and prioritize multiple projects. Meets departmental and college‑wide deadlines while delivering a quality work product. Minimum Qualifications Master's degree in Higher Education Administration, Counseling Psychology, or a related field. Two to three years of experience in a higher education setting with sustained work providing academic support/advising and program planning for students. Experience educating families and students about academic issues. Must have excellent verbal and written communication skills, strong organizational skills, excellent customer service and interpersonal skills to effectively deal with a variety of individuals. Demonstrable computing skills and efficiency utilizing complex computing applications on the systems and programs of the College's suite; currently by way of example, Microsoft Office Suite. Ability to follow‑up, follow‑through, multi‑task, set priorities and adhere to deadlines. Preferred Qualifications Experience with Banner. Experience working with students and faculty around issues of teaching and learning at a small, liberal arts‑based college. Experience working with students on developmental learning in the context of an institution which recognizes and supports students with learning disabilities. Salary Range $55,000 to $60,000 annually Equal Opportunity Statement Curry College does not discriminate on the basis of sex and prohibits sex discrimination in any educational program or activity that we administer, as required by Title IX and its federal regulations. The Non‑Discrimination Policy can be found at The Sexual Misconduct Policy can be found at Individuals who wish to make a complaint of discrimination or sex discrimination under Title IX may contact the Director of Title IX and Equity & Compliance, the Office for Civil Rights, or both. For inquiries about the implementation of Title IX and its federal regulations, contact Juan M. Hernandez at View phone number on click.appcast.io or View email address on click.appcast.io, or the Office of Civil Rights at View phone number on click.appcast.io or View email address on click.appcast.io. #J-18808-Ljbffr The Chronicle Of Higher Education, Inc.