Wireless Retail Sales Associate

Job Description

Job Description

As a Wireless Retail Sales Associate you will work with our customers to provide them with telecommunication services that range from AT&T fiber, and AT&T wireless services. The Wireless Retail Sales Associate will be knowledgeable in all service offerings to be able to provide superior customer service and sales solutions. We are looking to bring on a Wireless Retail Sales Associate as we expand our clients and continue our contribution in sales across the region. The Wireless Retail Sales Associate will have a customer first approach, meaning active listening is involved to focus on their wants and needs. This position is a great opportunity to be at the forefront of a leading telecommunication company leading sales and customer satisfaction.

Duties

• Engage with prospective customers face to face, addressing inquiries and resolving issues to drive sales revenue and enhance customer satisfaction.
• Lead by example in surpassing sales quotas, setting a high standard for performance within the team and the office.
• Maintain accurate records by meticulously entering customer information into our secure database.
• Provide support in training, daily operations, and report management to contribute to the overall efficiency of the office.
• Participate actively in meetings with the sales team, leadership core, and office manager to enhance skills and foster leadership development.
• Track and input all new and existing client information to ensure all personal information is up to date.

Experience

• Prior experience in customer service or retail sales is preferred but not required; enthusiasm and a positive attitude are key!
• Strong communication skills with the ability to actively listen and respond effectively
• Ability to work in a fast-paced environment while maintaining attention to detail
• Proven ability to build rapport with diverse customers and handle inquiries professionally
• Willingness to learn about new products, sales techniques, and company procedures

Embark on a rewarding journey where your energy fuels success! We value motivated individuals eager to grow their careers while delivering outstanding service. Join us today and be part of a team that celebrates initiative, teamwork, and excellence!

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off
• Paid training

Work Location: In person

Shift availability:

• Day Shift (Preferred)

Work Location: In person

Our company is a retail partner of AT&T, one of the largest telecommunications companies in the United States. We operate inside local retail stores to provide customers with personalized service and assistance with a wide range of products and services offered by AT&T. Our dedicated team of sales associates is knowledgeable about the latest devices, plans, and promotions, and is committed to helping customers find the best solutions to meet their individual needs. Whether customers are looking to upgrade their phone, switch to a new plan, or add new services, our team is here to provide expert guidance and support every step of the way.

Company Description

Our company is a retail partner of AT&T, one of the largest telecommunications companies in the United States. We operate inside local retail stores to provide customers with personalized service and assistance with a wide range of products and services offered by AT&T. Our dedicated team of sales associates is knowledgeable about the latest devices, plans, and promotions, and is committed to helping customers find the best solutions to meet their individual needs. Whether customers are looking to upgrade their phone, switch to a new plan, or add new services, our team is here to provide expert guidance and support every step of the way.