Manager, Infrastructure Engineering

About AirshipAirship is trusted by world's leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices—apps, websites, email, SMS, wallets and more.Airship's no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships.We invite you to be part of our journey in building products and delivering services that touch millions of customers around the world every day. To learn more about us, visit read our blog or follow us on LinkedIn.About the TeamAirship powers customer engagement for some of the world's most recognized brands, processing trillions of mobile app interactions through a large-scale distributed data system. The Infrastructure Team builds and maintains the foundation for these systems, providing tooling, automation, expertise and implementation for core cloud infrastructure, CI/CD and observability.About the RoleWe're looking for an Infrastructure Engineering Manager to lead a team supporting Airship's cloud infrastructure, build processes and monitoring systems. You'll provide technical leadership and project support for five engineers in both the United States and France, with potential for the team to grow over time. This role reports to the Director of Infrastructure who is based in the United States.This is a hands-on leadership role. You'll balance people management with technical contribution—anticipating infrastructure needs, planning and executing projects, and ensuring our cloud environment scales with Airship and our customers.This position is open to candidates currently residing in the Eastern Time Zone (EST/EDT) within the United States.What You'll DoLead, mentor and develop a team of infrastructure engineersProvide clear direction, feedback and support to create a productive team environmentAnticipate, plan and execute infrastructure projects aligned with company and customer needsParticipate in hiring as the team grows, including defining hiring strategy and conducting technical interviewsCollaborate cross-functionally with engineering, product and security teamsSupport broader company initiatives as needed beyond the immediate team scopeMaintain and improve cloud infrastructure on Google Cloud PlatformDrive improvements in CI/CD pipelines, observability and automationEvaluate and implement emerging infrastructure tools and practicesSupport company initiatives around cost optimization, security, disaster recovery and complianceRespond to and manage critical incidents effectivelyWhat You BringRequired5+ years in backend or infrastructure engineering roles2+ years managing or mentoring engineersStrong project management skills—able to drive initiatives from planning to deliveryExcellent communication skills in English (required for collaboration with US-based leadership)Experience with cloud platforms (GCP preferred, AWS acceptable)Nice to HaveHands-on experience with Terraform or other Infrastructure as Code toolsFamiliarity with container orchestration (Docker, Kubernetes)Experience with CI/CD systems (GitHub Actions, Jenkins, Spinnaker)Background in Python, Go or Java for automation and toolingKnowledge of security best practices, networking fundamentals and incident managementWork Location & Travel RequirementsAirship's 'Digital First' approach to work means that for the majority of our roles, work can be performed remotely, either some or most of the time. Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate and support one another across different locations and timezones.Some roles may require that employees perform their work from a specific location to support business activities, and/or be within proximity to an Airship office location or customer or partner locations, while other roles can be performed 100% remotely.This position is fully remote and may require up to 10% travel based on business needs or as requested by your manager.CompensationThe starting base pay range for this position is $150,000–$180,000 per year. Base pay is part of the total compensation package and is determined by a variety of factors such as relevant skills, work experience, business priorities, market demands and location. This role offers stock options, providing a direct opportunity to share in Airship's success.Benefits & PerksMedical insurance options for you and your dependentsFlexible time off, paid holidays, paid parental leave and paid volunteer time offSupport for your overall wellbeing with employer-subsidised mental health and employee wellbeing programmesA digital-first work environment and a monthly stipend to support remote workMentorship and growth opportunities to build skills and accelerate professional developmentAnd more!Hiring CommitmentAirship is committed to fostering a diverse work environment and providing equal employment opportunities to all applicants and employees. We welcome your application and our hiring and employment decisions are made irrespective of race, religion, colour, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. In alignment with our commitment to equal opportunity, Airship will consider for employment all qualified applicants, including those with criminal histories, in a way that adheres to the principles of fairness and the requirements of local Fair Chance laws, where applicable.Candidates outside of the U.S. can view Airship's Privacy Statement here.J-18808-Ljbffr