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Call Center - Collections Agent- REMOTE

Rising Star Recruiting & Staffing

Houston, TX
  • Remote job

Job Description

Job Description

Job Description

We are hiring motivated Collections Agents (Remote - Texas Only) to handle telephone-based collections for auto insurance claims. This role requires strong communication, negotiation skills, and the ability to manage a high volume of calls professionally.

What We’re Looking For

  • Experience in collections, sales, telemarketing, or customer service
  • Strong communication and negotiation skills (bilingual is a plus)
  • Ability to work independently and stay organized
  • Professional handling of difficult conversations
  • Flexibility for occasional evenings/weekends

Key Responsibilities

  • Make outbound calls to recover auto insurance claim funds
  • Negotiate payment arrangements
  • Document and track collection activity
  • Review and resolve complex claims
  • Work with internal teams and assist with arbitration
  • Ensure compliance with laws and company policies

Requirements

  • Windows 11 laptop
  • Headset
  • Reliable wired internet
  • Quiet workspace

Why Join Us

  • Weekly pay + monthly incentives
  • Flexible schedule
  • Fully remote (work from home)
  • Supportive team environment

About Us
Texas-based company offering growth opportunities and a great team culture.

Vacancy posted 26 days ago
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