Customer Service Representative

About Us Contentizer has become a trusted logistics partner dedicated to delivering fast, reliable, and efficient solutions. With nearly two decades of experience, we specialize in streamlined delivery operations, content handling, and tailored logistics services that support businesses across multiple industries Job Description: Contentizer is seeking a motivated and customer-focused Customer Service Representative to join our team in Atlanta, GA. In this role, you will serve as a primary point of contact for customers, providing friendly and professional assistance with service inquiries, delivery updates, scheduling, and general account support. Key Responsibilities * Respond to customer inquiries by phone, email, and other communication channels * Provide accurate information regarding deliveries, services, scheduling, and customer requests * Assist customers with tracking information and delivery updates * Communicate with internal teams, including logistics, warehouse, and operations, to coordinate customer needs * Resolve routine customer concerns and escalate more complex issues when necessary * Document customer interactions, requests, and service updates accurately Minimum requirements: Qualifications * High School Diploma or GED required; Associate’s or Bachelor’s degree preferred * Strong verbal and written communication skills * Excellent customer service and interpersonal abilities * Strong organizational and time management skills * Attention to detail and ability to maintain accurate records * Basic computer skills and familiarity with email and office software Benefits * Competitive pay * Paid training * Health, dental, and vision insurance * Paid time off (PTO) * Weekly pay

REQUISITOS