Restaurant Service Manager

$75k - $90k

Lettuce Entertain You

Job Description

Lettuce Entertain You – RPM Italian
Position: Service Manager
Location: Washington, DC
Pay: $75,000-$90,000/year

Lettuce Entertain You is looking for a Service Manager with 3+ years of restaurant management experience in a high-volume, full-service environment.

Job Summary

Leads daily restaurant operations, ensuring an exceptional guest and team experience. Oversees FOH and BOH teams, drives sales, manages costs, and supports the General Manager in growing the business.

Key Responsibilities

Lead and supervise daily shifts (opening/closing) for smooth, efficient operations
Coach, develop, and support FOH & BOH team members
Deliver excellent guest service and resolve issues quickly
Assist with hiring, training, scheduling, and performance management
Support sales growth and cost control initiatives
Conduct pre-shift meetings, line checks, and shift walk-throughs
Ensure food quality, safety, sanitation, and compliance standards
Manage cash handling, nightly reporting, and labor controls
Oversee inventory, ordering, and product quality

Requirements

Ability to lead in a fast-paced, high-volume environment
Strong communication, leadership, and problem-solving skills
Flexible schedule (nights, weekends, holidays as needed)
Ability to stand for long periods and lift up to 50 lbs.
Knowledge of restaurant operations, safety, and sanitation standards

Additional Expectations

Promote teamwork and a positive culture
Maintain professionalism with guests, vendors, and team members
Complete required training (including alcohol awareness)
Perform other duties as assigned

About Us

RPM Italian

RPM Italian is a modern Italian restaurant showcasing housemade pastas, fresh seafood and celebrated Italian classics in a chic downtown setting.

Why Work With Lettuce?

Lettuce is a culinary-driven restaurant company with a genuine commitment to our people: we welcome unique perspectives and nurture diverse talents at 130+ locations, supported by our Culture of Caring. If you’re ready to be a part of what we do next, then explore your possibilities at Lettuce and apply today!

Apply

Vacancy posted 21 days ago

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