Patient Services Specialist / PSS Urgent Care

Overview

Join our team as a rotating shift, full-time, Urgent Care-Clear Creek, Patient Service Specialist (PSS) in Killeen , TX .

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team

• Seton Medical Center Harker Heights is an 83-bed acute care hospital offering services such as Cardiology, Emergency Services and a Level IV Trauma Designated ER, General Surgery, Orthopedic Surgery, Total Joint Replacement, Gastroenterology, Diagnostic Services, and more.

Responsibilities

• Responsible for answering calls, managing physician schedules, managing all incoming/outgoing documents from providers/patients, and representing the clinic with a positive, professional attitude.
• Responsible for ensuring a smooth flow throughout the office and working to minimize patient wait times.
• Also serves as the first point of contact for patients, deliveries, and office personnel.

Qualifications

• Previous customer service experience in a retail, business, or office setting.

Preferred Job Requirements:

• High School Diploma or equivalent.
• 1 year of medical office reception experience.