Security Officer, TJ Health Pavilion, 7A-7P

Job Description

JOB SUMMARY

Under the direction of the Security/Transportation Coordinator, the Security Officer is responsible for monitoring all areas of the Pavilion and Hospital in order to ensure a safe and secure environment for patients, visitors, and employees.


Job Requirements

JOB REQUIREMENTS

Minimum Education

• High school diploma or equivalent

Minimum Work Experience

• Corrections or law enforcement experience preferred.

Required Skills

• Must be able to follow directions and to perform work according to department standards when no directions are given.
• Must be emotionally mature and able to function effectively under stress.

FUNCTIONAL DEMANDS

Physical Requirements

Sitting - 16-31%

Walking - 16-32%

Standing - 16-32%

Bending/Squatting - 1-15%

Climbing/Kneeling - 1-15%

Twisting - 1-15%

OSHA Category

Minimal potential for direct exposures.

Visual and Hearing Requirements

Must be able to see with corrective eye wear.

Must be able to hear clearly with assistance.

Other Physical/Environmental Demands

Lifting - 0-50lbs, 50lbs or more with assistance

Carrying - 0-50lbs, 50lbs or more with assistance

Pulling - up to 100lbs

Pushing - up to 100lbs

ESSENTIAL FUNCTIONS

Essential Functions

• Patrols the pavilion and hospital building and premises to prevent fires, theft, vandalism, and intruders.
• Monitors conduct and behaviors of visitors on properties.
• Confronts unauthorized persons for questioning as needed.
• Reports safety and or fire hazards or security violations.
• Responds to inquiries for advice or assistance from Pavilion and hospital personnel and visitor; escorts personnel to parking lot.
• Participates in investigations as directed.
• Maintains records and prepares incident reports and other documents pertinent to security activities.
• Secures and /or unlocks offices and facilities as required.
• Maintains and secures log of times received.
• Controls parking and traffic flow; enforces parking regulations.
• Identifies and plans for appropriate safety precautions to be taken to prevent injury to the pediatric, adolescent, adult and geriatric patients.
• Demonstrates competency in communication with pediatric, adolescent, adult, and geriatric patients.
• Confidentiality must be maintained for pediatric, adolescent, adult and geriatric patients.
• Demonstrates appropriate awareness for safety of pediatric, adolescent, adult, and geriatric patients.
• When making round, if pediatric, adolescent, adult, and geriatric patients are away from their intended area, notify their station/pod.
• Demonstrates appropriate awareness for suspected abuse/neglect to pediatric, adolescent, adult , and geriatric patients and take measures to report them according to protocol.
• Quick Registration might be requested at TJHC location on a as needed bases
• Performs additional tasks as assigned.

ORGANIZATIONAL EXPECTATIONS

T.J. Pledge

I Will Show Compassion

-see all patients, family members, coworkers, physicians, and anyone else at T.J. as my customer.

-recognize that each and every interaction I have at T.J. Regional Health matters

-show kindness and compassion towards my customers at all times

-be sensitive to the personal and private needs of every customer

I Will Cooperate With Others

-maintain zero tolerance for abusive behavior

-listen and be willing to accept fault when I make a mistake

-never underestimate the power of an apology

-refrain from blame and judgment

-bring a sense of calm to stressful situations

I Will Collaborate With Others

-value myself and every coworker as an equal part of one GREAT team working together

-treat others in a way that I would like to be treated

-participate only in conversations that are courteous, respectful, and reflect positively on my teammates and T.J. Regional Health

-foster a calm and pleasant atmosphere, and refrain from gossip, rumors, and insults

-speak honestly, seek truth, and act with integrity towards my teammates

-value the uniqueness and expertise that each team member contributes to the whole

-meet the need of the moment, regardless of whether or not it is considered part of my job

I Will Communicate

-smile - at everyone

-always introduce myself, my role, and my purpose use body language, eye contact, and tone of voice that shows respect in every interaction

-follow the 10/5 rule: always acknowledging people at 10 feet away with a smile and always greeting people at 5 feet away

-escort any customer in need (visitors, patients) to their destination

I Will Adapt To Change

-be a part of the solution when I am presented with a challenge

-embrace change and set the example for those around me

-accept openly when there are changes that T.J. Regional and/or I have no control over

-manage the expectations of others by explaining duration and next steps as often as needed

I Will Be A Champion

-serve with passion

-view myself as an owner of T.J. Regional Health and act accordingly

-take responsibility for the physical appearance of T.J. Regional Health, including my work area

-go out of my way to daily thank and compliment my customers and coworkers

-dare to make a difference and be exceptional

-constantly try to improve myself and T.J. Regional Health

-speak positively about T.J. Regional, while at work and in public places outside of work

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.