Software Quality Control Analyst

Software Quality Control Analyst

Since 1992, Kingland has been a leading provider of enterprise software products and solutions, using innovative problem solving to address many of the most complex data, risk, and regulatory compliance challenges for some of the most integral companies in the world. Because our actions and decisions are guided by our purpose – delivering confidence to make the world work better – we create predictability, consistency, and trust in our business. This allows Kingland to serve like no one else can, upholding our values of authenticity, creativity, excellence, and ownership, enabling our clients to use data to confidently manage risk and comply with regulations.

We believe that every employee plays an important role in the business and contributes to the success and growth that we continue to experience. We seek individuals with unique skill sets that have the desire to work on mission-critical programs. We believe in the value of in-person connection and interactions within our US offices in Ames and Clear Lake, Iowa and Fort Myers, Florida, while also offering team members flexibility that supports the unique needs of both their work and personal lives. By using best practices in developing and maintaining enterprise-class software solutions, you can be a part of an amazing team committed to our purpose and values. We hope that you will choose to launch yourself into an exciting new adventure at Kingland.

Position Title

Software Quality Control Analyst

Position Summary

The Software Quality Control Analyst (QC Analyst) is responsible for ensuring that every feature Kingland deploys works exactly as promised and provides a seamless experience for our users. They are experts on how Kingland's products and solutions should behave, ensuring that delivered functionality aligns with approved business requirements and acceptance criteria. The QC Analyst is responsible for writing and executing manual test cases, using the use-cases defined in feature requirements to guide the creation of the manual test case script and to execute the test. The QC Analyst creates defects for items that don't align with the acceptance criteria established by the script and at times will perform ad hoc or edge testing to attempt to find irregularities in the software that were not previously thought of as typical usage patterns. The QC Analyst may have secondary responsibilities such as eliciting and elaborating requirements that define the business functions of a software solution or product.

Responsibilities and Duties

• Author and maintain high-quality test cases ensuring appropriate coverage of functional, non-functional, boundary condition, and edge scenarios.
• Integrate testing into the Software Development Life Cycle by analyzing user stories and technical specs to create comprehensive test plans.
• Execute manual test suites across different environments (Web, Mobile, etc.).
• Maintain and manage Test Cases, Test Executions, and Defect traceability within QC tooling and in accordance with defined processes.
• Report and track defects using Jira or similar tools, prioritizing them based on their impact on the business.
• Coordinate with stakeholders and clients to ensure the software meets the intended business need.

Position Requirements

• Bachelor's degree in relevant field
• 3-5+ years of related work experience
• Experience with Jira, Qmetry, Gauge, or GitLab
• Proficient in SQL and REST APIs for data verification
• Ability to quickly gain a deep business understanding of the solution or product being tested.
• Excellent communication skills (you have to deliver bad news about bugs with diplomacy)
• Excellent system thinking, analytical, reasoning, and problem-solving skills
• Able to manage town time well and meet expected commitments
• Experience with AWS tools and technologies
• Active participation in an Agile development process, collaborating closely with cross-functional teams, delivering working software in short iterations, and adapting to changing requirements through frequent feedback loops, to ensure efficient project delivery
• Ability to adapt quickly to changes in priorities

Kingland has a suite of world class benefits and perks. Because we understand that each team member is unique, we offer generous and flexible health and welfare, wellness, lifestyle, and total rewards benefits that are carefully picked and well designed. We are authentic in our commitment to providing team members with an exceptional experience and work hard to ensure that each individual feels valued and supported in their role and can advance their career through development plans and growth opportunities. Visit Kingland.com/Careers for additional details!

This is a hybrid position based out of one of our modern office locations in Ames or Clear Lake, IA or Fort Myers, FL.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.