Tier 1 Help Desk Analyst Bilingual IT Support

Hong Kong Study Skills Research Institute

The Hong Kong Study Skills Research Institute is seeking a Help Desk Analyst to provide tier one technical support at DDS Headquarters in Conyers, Georgia. This role involves troubleshooting issues, assisting customers, and managing ticket queues. Successful candidates will require a high school diploma, at least 6 months of call center experience, and should ideally possess bilingual skills in Spanish. The position demands effective communication and a commitment to high-quality customer service. #J-18808-Ljbffr

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Vacancy posted 4 days ago

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