Sales and Business Development Specialist

Job Description

Job Description

Description:

Join the Team Behind the World’s Leading Class Management Software!

About the Role

This position requires Canadian residency. 

The Sales & Business Development Representative plays a key role in driving growth for iClassPro by identifying, engaging, and converting prospective customers. Through a combination of inbound lead follow-up, outbound outreach, virtual demonstrations, and industry events, this position helps youth activity centers discover the value of iClassPro's software solutions. The successful candidate is goal-oriented, highly organized, and passionate about building relationships while helping businesses achieve their goals.

What You Will Do

• Generate new business opportunities through inbound and outbound sales activities
• Conduct discovery calls and virtual software demonstrations with prospective clients
• Build and maintain a healthy sales pipeline through prospecting, follow-up, and lead nurturing
• Manage opportunities, activities, and customer interactions within HubSpot CRM
• Execute outbound prospecting campaigns through phone, email, social media, and other outreach methods
• Identify upsell and expansion opportunities within existing customer accounts and coordinate follow-up as appropriate
• Attend industry trade shows, conferences, and events to represent iClassPro and generate new business opportunities
• Achieve and exceed individual sales goals and performance metrics
• Collaborate with Sales and Onboarding teams to ensure a smooth customer experience from initial contact through implementation
• Stay current on industry trends, competitor offerings, and iClassPro product enhancements

What You Bring

• 1-3 years of experience in sales, business development, lead generation, or a related customer-facing role
• Excellent verbal and written communication skills
• Comfortable building relationships through phone, video, email, and in-person interactions
• Self-motivated with the ability to manage priorities and work independently
• Experience using a CRM platform such as HubSpot, Salesforce, or a similar system preferred
• Ability to learn new technology and effectively communicate software solutions to prospective customers
• Goal-oriented mindset with a desire to meet and exceed performance expectations
• Ability and willingness to travel for trade shows, conferences, and company events as needed

What We Bring

We believe in taking care of our people.

• Highly competitive compensation package
• Robust PTO - 27 total paid days off in the first year! 
• Comprehensive health benefits including employee fully paid medical premiums . 
• Generous 401(k) contribution - Better than a match! We contribute even if you are not able.
• Fun company events that connect our team.
• Career growth opportunities in a thriving, purpose-driven company.

Who We Are

At iClassPro , we’re more than just a software company — we’re on a mission to help gym, swim, dance, and cheer businesses spend less time managing and more time doing what they love : coaching, teaching, and building strong communities.

Our class management platform powers thousands of youth activity centers worldwide , helping them run more efficiently, grow their revenue, and achieve long-term success. We’re proud to have earned a spot on the Inc. 5000 list of fastest-growing private companies for three years running: 2023, 2024, and 2025!

We want to set you up for success from Day One. That’s why we use the Culture Index Survey - a quick tool that helps align your natural strengths with our roles and teams. All applicants will need to take the Culture Index Survey during the application process. Want to be proactive? Visit Culture Index once you have submitted the application.

iClassPro is an Equal Opportunity Employer.