O9 Consultant

• Understand the o9 platform s data model (table structures, linkages, optimal designs) post-go-live for maintaining, debugging, and enhancing various planning use cases.
• Understanding of our customer s requirements by leading workshops with functional and business owners of the processes and documenting it.
• Effectively map the business requirements into o9 s platform and come up with a clear, phased achievable blueprint.
• Work with a team of industry experts to configure, solution as per the design to solve deep operations / supply chain problems and institute rigorous performance monitoring process.
• Work with the customer to resolve issues and coordinate defect tracking, analysis and resolution process.
• Plan, develop and deliver Super User and End User training, for a global user base.
• Support customer demonstrations. Actively help in improving internal processes and product features based on customer feedback by interfacing with the development and operations teams.
• Validating, synthesizing, transforming customer data for planning, visibility, collaboration, and analytics using tools like SQL/SSIS/Excel.
• Review and analyze the data provided by the customer along with its technical/functional intent and interdependencies.