Desktop Support Technician

Desktop Support Technician

Job Location: Brandywine Operations Center

Terms of Employment: Casual/Seasonal

Reports To: Technology Supervisor

Benefit Type: Non-Benefited

FLSA Status: Non-Exempt

Salary Classification: Commensurate with the Brandywine School District's Casual/Seasonal Salary Schedule

To Apply: Click "Apply" designated near the Job ID for complete application instructions.

Job Goal: To provide technology support to the students and staff of Brandywine School District. Specifically, this position will provide frontline technology support within a specific set of schools.

Job Qualifications:

• High School Diploma; Associate degree in technology or equivalent experience preferred
• 1 – 2 years technology experience preferred
• Ability to interpret and follow instructions and work effectively with minimum supervision
• Work effectively and collaboratively with others
• Strong communication and interpersonal skills
• A valid driver's license and reliable transportation

Essential Functions:

• Provide end-user and desktop-computing support for the Brandywine School District
• Install and configure district technology devices and software
• Maintain, upgrade, and troubleshoot district technology devices and software
• Document service calls in work request tracking system
• Establish and maintain effective working relationships with all staff levels of the district
• Keep abreast of current and upcoming technologies
• Perform other essential duties as assigned by Supervisor of Technology

Physical Requirements:

• While performing the duties of this job, the employee is occasionally required to stand, sit, use hands to the finger(s), handle, or feel objects, tools, or controls, use fingers to type and/or write; reach with hands and arms; talk or hear; taste or smell.
• Specific vision abilities required by the job include close, distance, and color vision, peripheral and depth perception, and the ability to adjust focus.
• Must be able to lift, carry, push and pull up to 50 pounds. If lifting in excess of this weight is necessary, the assistance of a second person may be required.

Work Environment:

• This position normally performs the majority of work in an office, school building, or work office environment.

Brandywine School District Employee Responsibilities:

• Represent oneself and the District in a positive and professional manner consistent with a personal commitment to fulfilling the District's mission statement and core values while displaying service and involvement, creativity and innovation, dignity and respect, personal and professional integrity, and a duty to safeguard sensitive or confidential information from intentional or unintentional disclosure.
• Interact and work cooperatively with students, parents, staff and the district community in a timely and courteous manner.
• Maintain current working knowledge of policies and regulations necessary to answer work-related and general information questions.
• Achieve and maintain professional standards required and/or desirable for professional accreditation in the chosen profession.
• Participate in school/departmental activities, meetings, and/or committees to advance District initiatives and to foster personal input and professional teamwork and to assist the District in achieving the goals of the strategic plan.
• Abide by all Federal and State laws, Board policies, and District regulations.
• Perform other duties as may be assigned by the immediate supervisor(s).