Business Analyst

Position Summary The Business Analyst plays a key role in driving enterprise-wide initiatives by leading requirements gathering, analyzing complex business processes, and delivering solutions that enhance efficiency and strategic outcomes. This position is ideal for individuals who have demonstrated success in a Junior Business Analyst role and are ready to take on greater responsibility, including leading small projects and mentoring Junior Business Analyst roles. The Business Analyst plays a key role in driving enterprise-wide initiatives by leading requirements gathering, analyzing complex business processes, and delivering solutions that enhance efficiency and strategic outcomes. This position is ideal for individuals who have demonstrated success in a Junior Business Analyst role and are ready to take on greater responsibility, including leading small projects and mentoring Junior Business Analyst roles. Key Responsibilities Lead Requirements Gathering: Facilitate sessions with stakeholders to define business needs and translate them into detailed non-functional, functional, and technical requirements. Advanced Process Analysis: Evaluate complex workflows, identify gaps, and recommend innovative solutions for optimization and automation. Documentation: Develop comprehensive documentation, including business requirements, process maps, data matrices, user stories, and use cases. Cross-Functional Collaboration: Work closely with project sponsors, project managers, developers, and business units to ensure alignment and successful delivery. Mentorship: Provide guidance and support to Junior Business Analyst team members, fostering skill development and knowledge sharing. Continuous Improvement: Recommend best practices and contribute to the evolution of business analysis methodologies within the organization. Timeliness: Maintain accountability for meeting deadlines and supporting timely delivery of business solutions. Coordinate requirement sessions to meet deadlines. Research and Investigation: During and prior to requirements gathering research other impacted systems and departments and investigate how they will be impacted to develop complete end-to-end requirements Data Analysis: During requirements gathering, review data that impacts requirements to ask detailed questions and provide data-driven suggestions. Qualifications Education: Bachelor’s degree in Business, Finance, Information Systems, or related field (or equivalent experience). Experience: 2+ years of business analysis experience, including demonstrated success in a Junior Business Analyst role. Experience with requirements gathering, process improvement, and project coordination. Skills: Excellent communication and facilitation skills. Strong analytical, critical thinking, and problem-solving abilities. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) Proficiency in process mapping tools i.e. Visio and Figma Proficiency in DevOps platforms i.e. Microsoft Azure DevOps Ability to ask insightful questions to uncover business needs and clarify requirements and dig deeper into answers Attributes: Ability to manage multiple priorities and work independently. Strong collaboration skills. Preferred Knowledge Familiarity with Agile and Waterfall methodologies. Basic understanding of insurance industry processes. #J-18808-Ljbffr Church Mutual Insurance Company, S.I.