Senior Manager, Strategy & Operations, Delivery

About Adobe
Changing the world through digital experiences is what Adobe is all about. We give everyone-from emerging artists to global brands-the tools they need to design and deliver exceptional digital experiences. We're passionate about empowering people to create engaging images, videos, and applications, and to transform how companies connect with customers across every screen.

We're committed to building inclusive teams and creating an environment where everyone feels respected, supported, and able to do their best work. We believe innovative ideas can emerge from any source, and we're excited to learn what you'll bring to Adobe.

About the Role

Adobe is seeking a Senior Manager, Strategy & Operations to help shape and continuously improve how our global Services Delivery organization operates. In this role, you will partner closely with senior leaders to develop and evolve the delivery operating model-supporting scalable growth, strong project outcomes, and an excellent customer experience-while leading a team focused on turning strategy into execution, solving complex cross-functional challenges, and improving how we plan, deliver, and measure our work across a global organization.

What You'll Do

• Build, coach, and support a high-performing Strategy & Operations team by setting clear priorities, goals, and development plans
• Translate strategic priorities into practical operating plans that improve revenue performance, project health, and customer outcomes
• Partner across teams to lead large, cross-functional initiatives such as operating model evolution, automation, and forecasting improvements
• Establish and refine global standard processes for project management, project health, capacity planning, and resource management
• Support global revenue operations through forecasting, reporting, and planning rhythms, including weekly, quarterly, and annual processes
• Collaborate with leaders across Delivery, Finance, and Shared Services to align priorities and support effective decision-making
• Contribute to management reporting, operating insights, and compensation-related analysis that help teams plan and operate effectively

Minimum Qualifications

• Significant experience in business consulting, strategy & operations, or professional services environments
• Experience leading and developing teams
• Experience partnering across functions to deliver complex change initiatives
• Strong analytical skills with experience using data to inform decisions

Preferred Qualifications

• Experience supporting or operating within consulting or professional services organizations
• Exposure to advanced analytics, data science, or automation use cases
• Experience designing operating models or scaling frameworks
• Strong ability to communicate clearly with a wide range of stakeholders, including senior leaders

Why This Role

You will play an important role in shaping how Adobe's Services Delivery organization operates globally-helping teams work more effectively, scale responsibly, and deliver meaningful value to customers. This role offers exposure to senior leadership, opportunities to influence how work gets done, and the chance to grow and develop a strong team.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.


Let's Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email View email address on click.appcast.io or call View phone number on click.appcast.io.


AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI - and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it's restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range:
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $131,700 -- $278,750 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.


In Washington, the pay range for this position is $160,100 - $231,800

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.