Client Relationship Coordinator

Position Summary We are seeking an organized and highly communicative ClientRelationship Coordinator to manage office operations and support clientpartnerships for our commercial landscaping division. In this role, you will bethe main operational point of contact handling client inquiries, monitoringservice tickets, routing enhancement proposals, and coordinating schedules withfield crew leaders. This is an ideal position for someone who excels atcustomer retention and keeping fast-moving service teams organized. Candidateswith prior experience working within property management, real estatedevelopment, or HOA administration are highly encouraged to apply. Key Responsibilities Client Care & Communication: Actas the first line of contact for commercial clients, property managers,and HOA regarding scheduling updates, property concerns, or serviceadjustments. Work Order & Ticket Tracking:Receive and monitor client requests for site issues (e.g., brokenirrigation, storm damage, fallen limbs, lawn) and immediately generatework tickets for production crews. Industry Software Administration:Maintain client incidents, and interaction history using landscaping CRMand routing software. Field Team Coordination: Reviewschedules alongside the Operations/Production Managers to ensure fieldcrews are deployed accurately to contract properties. Qualifications & Skills RequirementDetails Experience 1 to 3+ years of administrative support, officecoordination, or customer service experience, ideally within landscaping,property management, or construction trades. Technical Savvy Proficiency in MS Office (especially Excel and Outlook).Experience with industry software(e.g., Aspire) or similar projectmanagement systems is a major plus. Industry Knowledge Basic familiarity with green industry terms (irrigation,horticulture, lawn maintenance, seasonal annuals) is helpful but notmandatory. Communication Elite verbal and written communication skills; capable ofmanaging urgent service escalations with property managers/HOAprofessionally. Organization Strong multi-tasking skills with a demonstrated abilityto route field information and track many moving details. #J-18808-Ljbffr Florida Commercial Care, Inc.