Donor Engagement Manager

Donor Engagement Manager

The Donor Engagement Manager is responsible for leading a best-in-class team of fundraisers to generate financial support by developing relationships with current and prospective donors. The Manager will provide leadership and supervision to the bi-national donor engagement team and provide analysis and financial reporting of fundraising programs.

This position is full-time at 36 hours a week and offers a hybrid work schedule, an attractive benefits package (including retirement fund contribution), and four weeks' vacation. The CRCNA exhibits love for the diversity of the human family. As such, we welcome & encourage all, regardless of race, ethnicity, ability, and culture, to apply. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our Human Resources Department.

Key Responsibilities:

Essential duties and responsibilities include the following:

1. Provide leadership and supervision of the bi-national donor engagement team.
2. Facilitate the annual planning process and establish performance metrics for entity relations, major, middle, and planned giving donor files in alignment with Resonate's ministry priorities.
3. Provide accountability and support to team members, ensuring the annual regional development plans are effectively implemented, and provide evaluation and upgrading of donor development activities for effective performance.
4. Participate as a member of the Mission Advancement leadership team, providing input for advancement activities and strategic issues
5. Manage a major donor portfolio to generate support for the ministry.
6. Develop a moves management strategy for assigned portfolio
7. Identify donor funding opportunities and collaborate on proposal development with Communications.
8. Provide appropriate reporting to donors, including impact reports and opportunities to participate in ministry visits.
9. Promote Planned Giving opportunities with assigned donors
10. Maintain accurate records in the database on related fundraising activity.
11. Lead fundraising team members throughout the employee life cycle, including hiring, onboarding, training, goal-setting, managing and recognizing performance and inspiring employee growth.
12. Identify and address current trends that affect Resonate Global Mission's fund development plans and its relationships with its donors.
13. Perform other duties as assigned.

Skills, Knowledge & Expertise:

Qualifications:

1. Able to support the mission, vision and values of the CRCNA.
2. Understanding and passion for the mission of God and ability to communicate enthusiasm for the ministry of Resonate Global Mission.
3. Demonstrated ability in executing fund development principles and how best to integrate these into donor engagement and support for Resonate.
4. Ability to plan, manage, and monitor a development budget and demonstrate return on investment of development activities.
5. Excellent interpersonal skills (listening skills) and is able to deal with a variety of audiences of all ages and diverse settings.
6. Demonstrated capacity and skill to lead, collaborate, and network in a team environment.
7. Demonstrated well-developed organizational skills to direct the activities of self and others to ensure projects are completed and targets achieved.
8. Demonstrated proficiency in commonly used computer applications, internet research and constituent relationship management tools.

Education and Experience:

1. Bachelor's degree is preferred, in a related field such as business, marketing & communications or nonprofit management, or equivalent work experience.
2. Advanced demonstrated experience and success in fundraising.
3. Intermediate experience in leading teams.
4. Certificated Fundraising Executive or related accreditation is an asset.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The ability to work onsite at the CRCNA denominational offices in Grand Rapids, Michigan, USA.

Work Environment

The duties listed in this description are representative of the type of work and work environment of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work onsite at the CRCNA denominational offices in Grand Rapids, Michigan, USA.
• Regular travel within the United States and Canada, and occasional international travel.
• Flexible schedule working evenings and weekends as needed.

Full-time Benefits

• Work-Life Balance
• Full-Time Flexible Work Arrangements
• Generous Vacation and Holiday Time
• Benefits include Health, Welfare, & Retirement
• Professional Development Opportunities
• Contributing to an organization that is making an impact in the world

About The Christian Reformed Church in North America

The Christian Reformed Church in North America (CRCNA) includes just over one thousand congregations across the United States and Canada. About 75 percent of the churches are in the United States and 25 percent are in Canada. While we're a denomination with churches and ministries in two countries, we share in the blessings of ecclesial unity and joint ministry. Almost 230,000 people belong to the CRCNA—not a large number when you consider the population of our two countries. But by God's grace we can accomplish a lot when we work together.

The CRCNA denominational offices serve the local church, providing resources to pastors and congregations so that people are introduced to Jesus Christ and their faith is nurtured. Other agencies of the CRCNA include ReFrame Ministries, Resonate Global Mission, and World Renew.

The CRCNA is committed to building a culture of belonging that encourages, supports, and celebrates the voices and experiences of all our employees. We strive to build a workforce that reflects the diversity of our broader culture and the Christian church, and invite all qualified candidates to apply.

Our Hiring Process

Stage 3: Reference Check

Stage 4: Conditional Offer

Stage 5: Hired

Stage 1: First Interview

Stage 2: Second Interview

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