Bartender

Bartender

The Bartender is responsible for providing exceptional service to our guests at the bar, ensuring proper identification checks, and managing the cash drawer. They will create and serve a variety of drinks, including promoting and upselling premium liquors and food items, as well as highlighting drink and beer specials. Accuracy in pouring alcohol and delivering top-tier service is essential to this role.

Essential Duties & Responsibilities

• Utilize sales strategies to boost revenue through alcohol sales and upselling of concession items at the bar.
• Mix and serve alcoholic beverages for guests and servers, according to provided recipes using proper measuring and mixing tools and guidelines.
• Mix and serve alcoholic beverages for guests and servers, in a timely manner.
• Manage alcohol inventory and maintain bar organization.
• Restock alcohol and bar supplies.
• Enhance the bar menu and develop new drink recipes through proper channels.
• Prepare garnishes for drinks.
• Monitor guests to ensure safe alcohol consumption, minimizing potential issues and liabilities.
• Verify guests meet legal age requirements for alcohol consumption.
• Process bar orders through cash and credit card transactions.
• Reconcile cash receipts at the end of each shift.
• Generate cash reports.
• Maintain cleanliness of bar area and bar storage areas, free of debris and spills.
• Adhere to all health and safety guidelines.
• Other duties as assigned.

To Perform the Job Successfully, an Individual Should Demonstrate the Following Competencies:

Customer Service

Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance; meets commitments; develops new approaches to meeting customer needs and sales goals; able to follow instructions and respond to management directions; develops alternative solutions.

Teamwork

Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Organizational Support

Follows policies and procedures; completes daily tasks correctly and on time; supports organization's goals and values.

Adaptability

Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Initiative

Volunteers readily; undertakes self-development activities; seeks increased responsibilities; asks for and offers help when needed.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• High school diploma or equivalent.
• Three to six months related experience and/or training; or equivalent combination of education and experience.

Performance Measurements

• Bartender functions are efficiently, accurately, and effectively performed in accordance with established policies and standards.
• Money is balanced and any discrepancies promptly resolved. A balancing record that meets established standards is maintained.
• Good relations exist with guests. Guest problems or questions are courteously and promptly resolved.
• Good working relationships and coordination exist with other team members and management.
• Company sales goals are consistently met and promotions supported.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud.