House Supervisor Long Beach Medical Center Long Beach, CA Front Office

House Supervisor

Location: Long Beach, CA

Department: Central Staffing

Status: Full Time

Shift: Nights (12hrs)

Pay Range*: $66.32/hr - $99.47/hr

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

House Supervisor is a management position with shift responsibility for directing and coordinating patient placement and nurse staffing throughout LBMC. The House Supervisor directs and when necessary triages admissions and transfers and makes the final decision regarding clinical unit for patient assignment. The position responds to all customer requests to include patients, families, physicians, and staff in both a collaborative and direct way. Unusual and unplanned patient and staff problems are referred to the House Supervisor for resolution and if necessary referral to executive management and/or Risk Management. Significant events are evaluated by debriefing involved customers and staff, evaluating data, identifying immediate interventions, and consulting with Director or Executive Nurse on call as needed. The House Supervisor responds on the behalf of executive nursing and/or executive management in their absence. The incumbent responds to all hospital emergency codes. During Code Triages acts as the Chief Nursing Officer and Incident Commander until relieved by assigned nurse administrator or hospital administrator. The House Supervisor initiates emergency policies and procedures involving Emergency Department saturation and either no patient beds or no nurse staff to accommodate patient admissions within the medical center.

Essential Functions and Responsibilities of the Job

• Patient flow within the medical center as well as room assignments for all admissions and transfers.
• When agreement is not reached regarding unit assignment, House Supervisor makes the final decision based on ATD guidelines, physician order, and own knowledge and experience.
• Directs nurse staffing for the hospital as well as obtaining supplemental agency nursing staff.
• LBMC House Supervisor acts as the immediate supervisor for on duty Central Staffing Office staff as well as all Float Unit Staff.
• Responds to all hospital emergencies. Initiates Codes such as Code Triage, when necessary. During Code Triages acts as the Chief Nursing Office and Incident Commander, until relieved by assigned disaster officers.
• Responds to all customer requests including physicians, patients, families, support service staff, and managers.
• Acts on behalf of nursing and hospital administrative staff in their absence. Contacts administrators on call as necessary.
• Works in collaboration with medical center directors to implement or enforce medical center values, policies and procedures.
• Responsible for patients receiving the appropriate medical care by assuring patients are triaged and assigned to the right level of care/unit.
• Implements emergency policies when there are no beds and/or no nurses and the Emergency Department is saturated or closed to trauma.
• Under the direction of Director, assumes added responsibilities such as, but not limited to:
• Staff coaching and counseling
• Participation in CAT process and Quality Improvement activities.

Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCarethat includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more... Check out our MemorialCare Benefits for more information about our Benefits and Rewards.