Customer Service Manager - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:
Joining Steve Sparkman - State Farm Agent as a Customer Service Manager - State Farm Agent Team Member means becoming an essential part of a growing and customer-focused insurance agency. Your initiative, people skills, and ability to connect with customers will help strengthen our presence in the community. This position is ideal for someone who enjoys uncovering customer needs, presenting thoughtful insurance solutions, and working toward clear sales objectives.

This opportunity allows you to pair strong communication with a results-driven approach while building meaningful relationships with customers. You’ll expand your professional skills while supporting the agency’s long-term success. We’re looking for motivated individuals who are ready to contribute and grow within our agency.

RESPONSIBILITIES:

• Seek out and develop new business through lead generation and referrals.
• Explain insurance options in a clear and supportive way, recommending coverage that fits customer needs.
• Build lasting customer relationships with consistent outreach and personalized service.
• Keep records accurate and up to date while managing policy adjustments.

QUALIFICATIONS:

• Strong interpersonal and communication skills.
• Previous experience in sales or customer service is helpful.
• Driven by goals and energized by achieving measurable success.
• Able to stay organized and handle multiple responsibilities effectively.