Program Support Specialist

ROLE
We are seeking a Program Support Specialist to support the National Oceanic and Atmospheric Administration (NOAA), Great Lakes Environmental Research Laboratory (GLERL) in Ann Arbor, MI. In this role, you will help sustain efficient laboratory operations by supporting administrative workflows, internal coordination, records management, and day-to-day customer service needs.

This is a full-time opportunity in which we'll provide competitive pay, comprehensive benefits, and job stability and security.

Apply today!

RESPONSIBILITIES

• Support procurement requests for laboratory supplies and equipment, including basic market research and documentation
• Assemble procurement documents, enter data into automated systems, and help prepare closeout reports
• Organize Government Purchase Card receipts, maintain related files, and remind staff of required actions
• Review purchase card guidance to help ensure records are handled accurately and consistently
• Order office supplies for laboratory personnel and monitor inventory levels to support daily operations
• Serve as a property support contact by entering new items and coordinating property-related updates
• Prepare recurring automated budget reports and assist staff with basic budget-related questions
• Serve as backup to the primary timekeeper by helping correct time records and enter project codes
• Support travel administration by preparing arrangements, authorizations, and vouchers as directed
• Process incoming and outgoing mail using agency mailing equipment and UPS/FedEx systems
• Answer the main phone line, direct calls, greet visitors, and support front-desk coverage
• Help coordinate laboratory events, visitor access, and required facility security procedures
• Maintain staff rosters for new and departing personnel to keep internal records current
• Provide general administrative support, including copying, records management, and process support

KNOWLEDGE, SKILLS, & ABILITIES

• Customer-service oriented with a professional approach to staff, visitors, and daily support needs
• Knowledge of Google Suite products, including Gmail, Drive, Calendar, and Docs
• Knowledge of Microsoft Office applications, including Word, Excel, and PowerPoint
• Knowledge of Adobe Creative Suite products
• Ability to learn government automated systems and administrative processes
• Familiarity with government acquisition regulations, policies, processes, and procedures preferred
• Ability to read, write, and speak English
• Valid state driver’s license

EDUCATION

• High school diploma or equivalent required
• Undergraduate degree preferred

LOCATION

• Ann Arbor, MI 48108

TELEWORK

• Telework may be authorized

CLEARANCE

• U.S. citizenship is required as it supports the U.S. federal government

CLIENT

• U.S. Department of Commerce (DOC)

TRAVEL

• Travel is not required

WORK HOURS

• 40 hours
• 8 hours a day
• 5 days a week

EMPLOYMENT CLASSIFICATION

• Employment Classification Eligibility — Nonexempt

RELOCATION

• Not eligible for relocation benefits

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KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.

Other Considerations. Applicants will be subject to a background investigation. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.