Territory Sales Manager

AutoZones Commercial Sales team is dedicated to delivering exceptional service and driving growth across our network of commercial accounts. This team builds lasting relationships with automotive professionals, shop owners, and commercial customers by providing reliable parts delivery, expert support, and personalized service that sets AutoZone apart.
As a Territory Sales Manager, you'll oversee the commercial performance of multiple stores, lead and motivate sales teams, and ensure that every commercial customer receives WOW! Customer Service. You'll develop market strategies, manage key accounts, and partner with operations to drive profitability and customer satisfaction. This role requires strong leadership, sales acumen, and a commitment to excellence.
Customer Relationship Management

Build loyalty and trust with current and prospective commercial customers
Visit accounts regularly to ensure service quality and timely deliveries
Address customer concerns and turn complaints into compliments
Sales Leadership & Strategy

Drive sales growth and profitability across the territory
Motivate and lead Commercial Managers and Mobile Sales Reps to achieve targets
Develop market analysis and action plans for commercial accounts
Identify new business opportunities through face-to-face and phone outreach
Operational Excellence

Partner with Operations to ensure smooth customer experience from order to fulfillment
Ensure stocking programs are maintained weekly per policy
Monitor store performance and provide feedback to improve service and productivity
Team Management & Safety

Lead and coach Commercial AutoZoners to deliver WOW! Customer Service
Ensure compliance with company policies, loss prevention, and safe driving procedures
Maintain a safe working environment and enforce PPE usage
Properly maintain company vehicle and report maintenance issues
Reporting & Compliance

Analyze sales reports and take appropriate action
Understand and apply P&L and gross profit principles
Follow accident procedures and ensure driver status compliance
What We're Looking For

Minimum 3 years of outside sales experience (automotive industry preferred)
Experience managing or leading teams (direct or indirect)
Strong communication, negotiation, and organizational skills
Ability to travel at least 50% of the time, including overnight travel
Understanding of sales metrics, customer development plans, and profitability analysis
Proven integrity, passion, and drive for success
You'll Go the Extra Mile If You Have

Automotive industry experience or technical product knowledge
Familiarity with commercial account management tools or CRM systems
Experience developing and executing territory growth strategies
Ability to coach and mentor sales teams to peak performance
Strong customer service orientation and problem-solving skills

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