Construction Coordinator

Who is Hartizen Homes?
Hartizen Homes is a home builder based in Orlando, FL. At Hartizen, we embrace a culture that helps make dreams become a reality in our community. Whether we are building your " forever home " or volunteering in the local community, we are dedicated to finding purpose through serving others. Our commitment to service and zeal for life can be seen in everything we do.


Why Hartizen?
At Hartizen, we put the needs of our customers and our employees at the heart of our business. Our mission is to deliver the highest quality homes and create lasting relationships with our customers, all while focusing on the success and well-being of our employees.


Who Are We Looking For?
If you have the desire and drive to reach your full leadership potential, and the heart to serve others, then we encourage you to explore Hartizen Homes.


Primary Responsibilities

• Assist homeowners with accessing and submitting warranty tickets through the company system.
• Record and maintain detailed warranty notes provided by the construction team.
• Serve as the primary point of contact for all warranty matters, attending warranty calls, meeting with homeowners, assessing reported concerns, and determining appropriate next steps.
• Evaluate warranty claims and determine what repairs are covered under warranty, what repairs will be completed, and what items fall outside of warranty coverage.
• Coordinate and schedule warranty-related work with internal teams, subcontractors, vendors, and trade partners, determining when service providers should be dispatched to homes.
• Manage and oversee warranty repair spending and the overall warranty budget, ensuring costs are appropriate and aligned with company standards.
• Determine and administer subcontractor and vendor back charges when applicable, while evaluating situations where back charges are not warranted.
• Maintain and distribute weekly warranty reports to ensure visibility and timely follow-up.
• Monitor open warranty items, follow up on outstanding work, and escalate delays as needed to ensure timely resolution.
• Serve as a liaison between construction teams, trade partners, and homeowners to provide updates and ensure timely completion of warranty work.
• Coordinate with subcontractors and vendors to schedule warranty repairs, confirm availability, and verify completion of work.
• Coordinate utility setup (water and power) for homes under construction.
• Schedule and reschedule municipal and third-party inspections as needed.
• Enter and track EPOs (Extra Purchase Orders) for field approvals.
• Maintain accurate and up-to-date documentation within internal systems, ensuring all warranty activities, communications, decisions, and repair statuses are properly recorded.
• Assist with tracking job progress and supporting alignment of schedules, approvals, inspections, and warranty activities with project timelines.
• Provide professional, proactive, and timely communication to support a positive homeowner experience throughout the warranty process.
• Perform other duties as assigned.

Position Requirements

• High school diploma or equivalent required
• Experience in residential construction, warranty coordination, or administrative support preferred
• Familiarity with construction software and processes a plus
• Ability to read and analyze construction documents and knowledge of building codes and methods.
• Strong project management skills with the ability to manage multiple homes under construction simultaneously.
• Ability to interact with team members in a socially acceptable manner daily.
• Must be willing to participate in company cultural events either in house or offsite.
• Must be willing to participate in one-on-one meetings with direct supervisor to keep them informed of professional needs and life events.
• Ability to maintain confidential and proprietary information.
• Ability to work independently, think critically, and exercise delegated decision making.
• Proactive-anticipates needs and takes action.
• Knowledge of Orlando subcontractor base.
• Strong oral and written communication skills.

Benefits and Perks

• Paid Time Off - Credited to You 100% Upfront
• Paid Holidays
• Medical / Dental / Vision Coverage including High Deductible Health Plan
• Welcome Box
• 401K with a Company Match
• Casual Dress Code
• Paid Time Off for Community Team Service Events
• Voluntary Short-Term / Long-Term Disability
• Employee Assistance Program
• Paid Bonding and Recovery Leave
• Employee events such as lunches and outings to foster a positive work environment

Our company develops leaders and empowers staff to use their gifts to impact the world through service - to our co-workers, to our clients, and to our communities. We subscribe to the mission "finding purpose through serving others," so if this speaks to you, let's connect!


Hartizen Homes is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This organization participates in E-Verify and is a drug-free workplace. Criminal background checks and drug/alcohol checks are required.