Barback

Barback Position

As a Barback you will be responsible for developing an environment that creates excitement for internal and external guests. In this position, you will also be responsible for creating "Real Life Magic" for our guests during dining & lounge interactions centered around cocktails, mocktails & more! You will provide extraordinary guest service going above and beyond in all situations. The Barback has an opportunity to provide a world class experience based in & around beverages, while adhering to the state regulations for responsible alcohol service.

Essential Functions:

• Responsible for actively building & retaining guest relations & acts as a mentor to other associates to provide superior guest service.
• Strong preparation skills including but not limited to stocking items needed for service, changing out products while adhering to state health department regulations & standards, preparing base plates & assisting expo with final touches to the plates, like wipes & garnishes.
• Makes a positive contribution to the work environment through presentation of positive attitude, demonstration of cooperation and teamwork, and constructive approach to daily events.
• Reports any potential safety hazards to management immediately.
• Perform all tasks assigned by the manager (side-work, cleaning etc.), including other duties outside of daily-weekly checklist duties.
• Maintain detailed knowledge of menu items & allergens.
• Excellent communication skills and relationship building with the bar staff & culinary team, keeping lines of communication clear & open.
• Ability to prioritize multiple tasks & maintain collective & genuine in high volume situations.
• Adheres to SOPs, including but not limited to phone etiquette, personal appearance, timing & attendance, guest interactions.
• Responsible for general & accurate resort knowledge & the surrounding area.
• Obtain & maintain a RAMP certification through the state of PA.
• Other job duties as assigned.
• Responsible for securing & protecting assets of the company, including but not limited to liquor, beer & wine.
• Knowledge of POS point of sales - & usage.
• Follows proper knife safety & usage.
• Participates in cocktail R&D for seasonal menu changes, including creating cocktails & costing alongside leadership.
• Knowledge of industry trends, liquor, beer, wine & food menus, including but not limited to allergens.
• Provides assistance with maintaining bar item par levels including but not limited to ice, stocked liquor, guest silverware & side plates
• Creating a genuine experience for dining & beverage service, following all SOPs & SOS, resort standards & guest expectations.

These skills and abilities are typically acquired through the completion of a high school diploma or equivalent, as well as through a minimum of 2 years of experience in a guest service role.

Knowledge, Skills and Abilities Required:

• Friendly and outgoing personality.
• Excellent communication skills.
• Ability to stand for an extended period of time.
• Must be at least 18 years of age.
• Must be able to lift up to 25lbs.
• Must be able to speak the English language fluently.
• Ability to perform basic mathematical functions.
• Must be able to handle high-pressure situations.
• Previous bartending experience
• Must be able to work a variety of shifts including holidays, weekends, evenings, etc.
• Strong organizational skills & ability to prioritize tasks.
• Ability to interface professionally with business contacts and customers.
• Strong understanding of hospitality industry helpful.

Begin a Meaningful Career at Nemacolin

At Nemacolin resort in Pennsylvania's Laurel Highlands, foundational roles form the heart of the guest experience and the beginning of many long-term careers. Each day brings the opportunity to learn new skills, build confidence, and contribute to a team that values hard work, kindness, and pride in service. Whether entering hospitality for the first time or continuing a professional journey, the environment encourages growth, connection, and steady advancement.

Associate team members from a wide range of experiences come together to create something exceptional, supported by leaders who provide guidance, recognition, and encouragement along the way. Many leaders within the resort began in hourly roles, building successful careers through dedication, mentorship, and continuous learning.

Growth & Development

• Paid training and structured onboarding
• Hands-on learning and cross-department opportunities
• Clear pathways for advancement and internal promotion
• Recognition through individual and team honors

Benefits & Everyday Perks

• Competitive hourly wages and attractive 401(k) program
• Medical, dental, and vision coverage for eligible associates
• Paid time off and holiday compensation
• Discounted associate meals and uniform services
• Savings across resort dining, retail, spa, and activities
• Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community

A role at Nemacolin opens the door to skill-building, meaningful relationships, and a future shaped through experience and opportunity.

Bring your passion. Grow your career. Create Real Life Magic.

About Nemacolin

A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania's Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience.

Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.

Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine where this opportunity could take you as part of your own remarkable journey.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.