Account Manager

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Description

Job Title: Account Manager

About Us:

We were founded in 1993 on the simple belief that we can save the world from our competition by solving the insurance industry's most challenging problems with innovative solutions and extraordinary service. We have proven it.

As one of the leading international travel insurance and specialty benefit management companies in the world, we service over 800,000 customers each year including international travelers, US government agencies, corporations, foreign governments, and insurance companies.

With a diverse and growing global workforce of the best and brightest talent, Seven Corners is a fast-paced, innovative company with no plans to slow down soon.

Our values drive each decision we make and each action we take. They are our guide to how we treat each other and our customers. These beliefs are the heart of the company culture and define what it means to work at Seven Corners.

Our Culture

Our culture is what makes us "us" it is the unique vibe you feel when you walk through our doors, the passion we bring to creating innovative solutions and the extra mile we go to put our customers first. It is a way of feeling and behaving toward each other and our customers. It is the values we hold to be true. It is in every decision we make and every action we take.

Our Values:

Customers come first

We innovate

We do the right thing

We own the solution

We are precise

What you would do here:

Each year, we service hundreds of thousands of policyholders worldwide, from our consumer insurance to government solutions. At Seven Corners, we work as a team to solve problems, drive innovation, and enhance our customer experience.

Our Account Manager is focused on improving quality and achieving financial goals within our government programs. As our Account Manager, you will negotiate and administer cost effective agreements with specialty providers. These providers will deliver quality healthcare services to inmates at Federal Prisons where Seven Corners manages comprehensive medical services. You will be providing support for current and future business for the Bureau of Prisons team, securing Letters of Intent and establishing preliminary relationships. You will also be responsible for analyzing data related to payment, utilization, and network gaps. You will also develop strong relationships with executive teams and providers affiliated with our network hospitals to achieve network growth and cost targets.

What you already know and have done:

• Proven experience in provider contracting, including contract and reimbursement negotiation.
• Ability to and effectively interact and present information to practice administrators, physicians, and executives
• Identify network gaps and opportunities through data analysis
• Negotiate medical claims for out of network providers
• Provide high quality customer service to resolve escalated or challenging customer situations through prompt response and follow through to commitments
• High attention to detail with emphasis on customer service best practices

ideally you have:

• Bachelor's degree preferred
• 1-3 years of experience in healthcare or contract negotiation preferred
• Basic understanding of Medicare Parts A and B reimbursement
• Seeks to build, foster, and maintain productive relationships to meet and achieve contracted goals
• Strategic revenue driven thinking
• The ability to quickly pivot and adopt new ways of doing business with a customer-first focus
• Ability to exercise good judgement, understanding, and confidentiality for account contracts and Request for Proposals
• Proven organizational skills, time management skills, strategic planning, change management, multitasking and the ability to work in a fast paced environment
• Proven account management or sales support experience
• Demonstrated clear and persuasive communication in all situations to ensure clear expectations of requests and accountability for prompt follow through
• Demonstrated accuracy and thoroughness to meet customer needs
• Proven problem-solving skill set through process improvement and identification of quality improvements to meet customer needs
• Proficient in Microsoft Suite

Seven Corners hires culture fit over technical skills and experience. If you have the aptitude and attitude, we can help you grow your career through training, mentoring, increasing responsibility, and being around other rock star employees.

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Seven Corners, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.