DONOR RELATIONS COORDINATOR

Donor Relations Coordinator

The Hobby Center's Donor Relations Coordinator serves as a central relationship manager and administrative anchor for the fundraising arm of the Advancement team, ensuring the seamless execution of donor stewardship, engagement, and fundraising efforts at the Hobby Center. Acting as a primary point of contact for donors and a key connector across development functions, this role is responsible for cultivating meaningful relationships through responsive communication and personalized engagement strategies that strengthen donor trust, retention, and long-term affinity for the organization. The coordinator also plays a critical operational role by overseeing the administrative systems and follow-through necessary to support the full lifecycle of stakeholder engagement. Through meticulous organization, a proactive approach, and donor-centered service, the coordinator helps translate institutional priorities into impactful donor experiences that build community, strengthen relationships, and advance the Hobby Center's mission and strategic goals.

Responsibilities may be modified as needed to meet the organizational goals and employee strengths.

You Are

Excited to meet new people and build relationships.

Highly detail oriented, with the ability to understand and care for how individual tasks and data points contribute to organizational goals and donor experience

Driven to synthesize information and identify connections

A type "A" brain with a type "B" personality

Eager to develop skills in donor relations, nonprofit administration, and event coordination, while contributing meaningfully to the organization's long-term philanthropic growth and community impact.

We Are

A vibrant performing arts center in downtown Houston offering a huge range of arts and entertainment experiences.

A connector, convenor, and incubator for all Houston audiences, artmakers, and arts organizations.

An established, stable nonprofit organization engaged in an exciting period of growth and transformation.

Committed to creating a welcoming, inclusive workplace that embraces diversity of people and ideas and fosters a sense of belonging.

A high-performance culture that is supportive of your professional growth and ability to work in a sustainable, empowered way.

Skills and Qualifications

Requirements:

Excellent organizational skills and attention to detail

Strong written and verbal communication skills

Proficiency in Microsoft Office (Word, Excel, Outlook)

Ability to manage multiple tasks and meet deadlines

Ability to work at a desk (sitting or standing) and computer for extended periods of time

A positive, collaborative approach to work and an enterprising spirit

Passion for the Hobby Center's mission and desire to play a vital role during a transformational period of growth

Ideal Skills and Experience:

Bachelor's degree or equivalent experience in arts administration, hospitality, high-end client service, or related field

Prior experience in the performing arts or live entertainment sectors

Prior experience with relevant CRM systems (Tessitura and Ticketmaster a plus)

Prior experience with relevant email platforms (i.e. mailchimp, Constant Contact etc.)

Interest in or passion for the performing arts and nonprofit work

Positive attitude and willingness to learn

Strong interpersonal skills and a customer service mindset

Ability to handle confidential information with professionalism

Familiarity with performing arts subscription models and campaigns and patron loyalty programs

Attitudes and Behaviors We Value:

Embracing a spirit of ongoing growth and learning

Employing direct, open communication and conflict resolution

Managing work independently and increasing ownership over time

Supporting colleagues and partners to achieve collective success

Strengthening awareness and interrogation of our individual biases

Celebrating our own and others' wins, big and small

Contributing to a nimble team with a broad scope of work

Engaging through a lens of opportunity

Team members at the Hobby Center for the Performing Arts must thrive on challenge and be comfortable working in a dynamic, fast-paced environment. Working with a nimble and efficient team requires that members bring an entrepreneurial spirit to their work, providing leadership across a broad scope of work.

Compensation

The Hobby Center offers a competitive compensation and benefits package including medical, dental, vision, life, disability, a 403b savings plan with matching employer contributions, mobile phone stipend, parking, and paid time off. The anticipated hiring range for this position is $45,000-$55,000 annually.

About The Hobby Center For The Performing Arts

The Hobby Center for the Performing Arts deepens understanding of our shared humanity. We serve as a connector, convenor, and incubator for all Houston audiences, artmakers and arts organizations. By presenting engaging performances and educational programs, we strengthen our sense of belonging to shape a more cohesive and connected Houston community. Opened in 2002, the Hobby Center campus houses two theaters including the 2,650-seat Sarofim Hall and the 500-seat Zilkha Hall. Delivering a best-in-class patron experience, the Hobby Center welcomes over 400,000 audience members annually to engage with high-quality arts programming including the Memorial Hermann Broadway at the Hobby Center series. The Hobby Center is also home to a full season of musical theatre produced by Principal Resident Company Theatre Under the Stars, as well as a variety of diverse performances from both Houston-based and touring artists and companies. Education and accessibility initiatives are central to the Hobby Center's impact in Houston through programs like the ExxonMobil Discovery Series that welcomes thousands of students to performances every season. Since 2012, the Hobby Center has been a national leader in accessibility, presenting Sensory Inclusive performances and providing exemplary customer service via its Access Team at all public events. Over the past year and a half, the Hobby Center developed and is implementing a strategic plan that drastically shifts its role in the Houston arts community. The Programming and Education Department was a result of this plan's first steps. This is an exciting time to be involved in the Hobby Center as it implements its new identity with a focus towards expanding the communities it serves and engages.

The Hobby Center for the Performing Arts is an equal opportunity employer where equity, diversity, inclusion, and accessibility are deeply valued.

The Hobby Center for the Performing Arts